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hunkemoller.dk
Reviews:

321 reviews in the last 12 months5,629 total reviews  

4.18
Good
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Top positive review

Jan 30, 2023
 Verified review
In genuine a fine web page and delivery service. But the last two times I've ordered from web, I've recieved the package at the wrong post terminal. In a different city, that I ordered it to. I contacted the costomer service on Messenger, and didn't have an answer until after the delivery. Not helpfull at all.

Top negative review

Dec 5, 2022
 Verified review
I ordered a ‘shirt nightdress’ as postal order. I just received it and it is far too big; in fact two sizes too big. I would usually choose a size L (and try it on in a physical shop - to be sure). But since I ordered at the internet, I was very thorough choosing the size. I found the size table at your website and measured again and again - and again - to be sure (several times because the numbers there didn’t seem logical to me). But according to your table I wound need a size XXL. I didn’t want to get a nightdress I couldn’t fit, and I reckoned that the sizes of that particular brand obviously were extraordinarily small (as if made for Italian women). And now it turns out that I should have chosen my normal size (L) and just ignored your table. This is the second time I experience this, so maybe you should adjust the numbers for your sizes.
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Reviews for hunkemoller.dk

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2 days ago
 Verified review
Har stadig ikke fået besked om at jeg kan hente min pakke i butikken. Og de siger at de ikke har fået den endnu og der er gået 10 dage nu hvor der kun skulle gå 3-4 hverdage.
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9 days ago
 Verified review
Man får ikke de bestilte vare.
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Sep 11, 2023
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Its super annoying to get several rate your purchase emails
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Dec 5, 2022
 Verified review

Size much too big in spite of following the measures in your size table

I ordered a ‘shirt nightdress’ as postal order. I just received it and it is far too big; in fact two sizes too big. I would usually choose a size L (and try it on in a physical shop - to be sure). But since I ordered at the internet, I was very thorough choosing the size. I found the size table at your website and measured again and again - and again - to be sure (several times because the numbers there didn’t seem logical to me). But according to your table I wound need a size XXL. I didn’t want to get a nightdress I couldn’t fit, and I reckoned that the sizes of that particular brand obviously were extraordinarily small (as if made for Italian women). And now it turns out that I should have chosen my normal size (L) and just ignored your table. This is the second time I experience this, so maybe you should adjust the numbers for your sizes.
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Dec 5, 2022
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Langsom levering og manglede byttemærker i onlinekøb

De to gange jeg har bestilt online, har det taget virkelig lang tid om at ankomme. 1 gang ville jeg hente i butikken, og leveringstiden havde været 10+dage - her føltes det meget fjollet, at se varen i butikken, når man havde ventet så længe på at modtage den. Måske I kunne nævne for køberen, at varen ér i butikken og evt lægge den til side? Seneste pakke var købt med hjemmelevering og inkl. gaveæske. Desværre får jeg varen "rå", så med prisskilt og intet byttemærke, hvilket er rigtig dumt, nu når det er til en gave og jeg ikke ønsker at sende retur-label med i gaven, hvor jeg alligevel ville ende med at modtage retur-pengene - super kikset.
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Jul 6, 2023
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Buy online...

Køb online... Hvorfor har I lavet muligheden for at vælge et bestemt modtager posthus, når der så alligevel afleveres et andet sted. Det posthus vi er tilknyttet, skal vi med 2 busser for at afhente ved. (Grønnedalens Kiosk, Vejle) + 2 busser hjem. Derfor vælger jeg altid, for det meste et posthus nede i byen, tæt på mit arbejde, hvor jeg kan gå hen, inden jeg skal med 1 bus hjem. (Føtex, Strandgade 20, Vejle). Men nu har jeg oplevet flere gange at selv om jeg har valgt posthuset i byen, at det alligevel bliver afleveret i Grønnedalens Kiosk.
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Jun 26, 2023
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Jeg køber på webshoppen og skal hente min vare. Da jeg ikke kan passe den og ønsker den byttet til en anden model, kan jeg ikke få min rabat med? Det synes jeg er dårlig service. Først skal jeg vente på at min rabat kommer tilbage på min konto (?) - derefter kan jeg bestille en vare, og så ellers køre afsted igen for at hente i butik.
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Jul 17, 2023
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Difficult to buy a bikini, where one part is in stock, one isn't, impossible to see what has been reserved and receive one part unknowing if it will be possible to purchase the other part.
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Jan 28, 2023
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Jeg fik ikke det jeg havde bestilt og plus at min pakke blev leveret et andet sted.👎
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Jun 20, 2023
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Apr 24, 2023
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Feb 24, 2023
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Feb 21, 2023
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Feb 21, 2023
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Feb 19, 2023
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Feb 6, 2023
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Jan 16, 2023
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Dec 19, 2022
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Dec 18, 2022
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Feb 17, 2023
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A really disappointing experience…

I bought a set online to Valentine’s Day with a gift card. It was too small, so I went down to the shop, so I could change my order. The shop didn’t have my size (xs) in the buttom, so I couldn’t unfortunately get a set on the day. After a half hour I was ready to buy the top. The shop assistent told me, that I was forced to use cash besides my gift card, but I did have 500Dkk on my gift card and because the shop never have my sizes home or on the shop, I know I don’t get to use my gift card on other stuffs. So after 50 minutes I went home with an empty bag. So unfortunately a really disappointing experience…
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