Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
hunkemoller.dk customer
Report review
Nov 14, 2022
Verified review
Hurtig levering, flot indpakning både gaveæske men også hvordan produkterne lå pænt pakket ind.
Grunden til 4/5 er pris i forhold til kvalitet.
Jeg var ikke klar over i fik produceret varer i Kina, det blev jeg lidt ærgerlig over. Dette var en gave og faldt ikke i god jord, grimme synlige syninger osv. men ellers alt ok :-) desværre blev varerne sendt retur.
I ordered a ‘shirt nightdress’ as postal order. I just received it and it is far too big; in fact two sizes too big.
I would usually choose a size L (and try it on in a physical shop - to be sure). But since I ordered at the internet, I was very thorough choosing the size. I found the size table at your website and measured again and again - and again - to be sure (several times because the numbers there didn’t seem logical to me). But according to your table I wound need a size XXL. I didn’t want to get a nightdress I couldn’t fit, and I reckoned that the sizes of that particular brand obviously were extraordinarily small (as if made for Italian women).
And now it turns out that I should have chosen my normal size (L) and just ignored your table.
This is the second time I experience this, so maybe you should adjust the numbers for your sizes.
I bought a bikini for pick up, once I tried it at home I realised it was too small and I went to exchange it to a larger cup. The store would not allow me to do so, and said I had the wrong receipt which I didn’t, and they couldn’t find me in the system so they sent me home without it. The only apology I got from service was a 15% discount on my next buy. They also wrote the wrong last name on an order as I don’t have a Danish name.
hunkemoller.dk customer
Report review
Oct 8, 2022
Verified review
Nice items, abysmal service
Picked up my goods at a store, where the till was unmanned and I had to find someone to help me myself. Of the items themselves, one was a different colour from the photo on the website.
You have some lovely, well-fitting items, but the service is abysmal.
hunkemoller.dk customer
Report review
Jan 6, 2023
Verified review
Lang leveringstid - svært at komme igennem til kundeservice og de svarer hverken på chat eller Messenger. Vælger anden lingeri udbyder næste fang
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.