travellocal.com/en
Reviews:

152 reviews in the last 12 months1,596 total reviews  

4.94
Excellent
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Top positive review

May 21, 2023
 Verified review
Re: TDT-JW230317Larry-WY-TM-0611 I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways. During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems. The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment. I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned. How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever. Your being recognized as one of the most trustworthy tour operators is well deserved. Sincerely, Larry Mallow and Fengxia Du

Top negative review

May 14, 2023
 Verified review
Good, but missed follow up by Amira during the stay The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
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Reviews for travellocal.com/en

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Feb 9, 2024
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Brilliant organization, great communication, responsive company. The only improvement would be to get the app earlier as soon as invoice is paid.
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Feb 8, 2024
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Jan 30, 2024
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Lots of moving parts on trip through Colonial Mexico (many sites, active itinerary, internal flights and a fair amount of driving), all of which were well organized and executed. On a trip like this, you encounter unanticipated issues, all of which were handled responsively and efficiently by Ivana, who we would highly recommend. Descriptions of tours could be improved, so the traveler can be better prepared (like, knowing there would be hiking and swimming on certain tours).
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Jan 29, 2024
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A Perfect 2Weeks in India

Our first guide, Armar Singh and his driver were outstanding, the best hotel was the Taj Ganges in Vanarasi. The only minor problem was not knowing in advance how to get from Delhi airport to the Holiday Inn and then back to the airport: but it was of course all organised.
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Jan 28, 2024
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Local booking agent worked so well with us to plan a great trip. We had excellent tour guides, and drivers. All tickets to sites were pre purchased and made visiting easy. Excellent hotels.
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Jan 27, 2024
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Seamless travel in a crowded/busy country. Drivers and guides were professional ad fun.
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Jan 24, 2024
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Personalized service exceeded expectations

Personalized service, driver, local guides, services, and meals exceeded expectations. The itinerary accurately reflected our interests and goals, emphasizing nature and outdoor experiences. We highly recommend TravelLocal.
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Jan 20, 2024
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Private tours, excellent accommodation

We loved the fact that all of our shuttles and tours were private, and the attention we received went above and beyond all expectations!
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Jan 4, 2024
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A fantastic experience from start to finish

Great local partners who delivered a fantastic experience.
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Jan 2, 2024
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TravelLocal planned a perfect Morocco experience for me

I loved how TravelLocal developed, on very short notice, a Morocco travel experience perfectly tailored for my family.
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Dec 27, 2023
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Travelling locally and sustainably with Travel Local

We have used TravelLocal 3 times now over the last 5 years - a month n Sri Lanka, a month in India and a month in Vietnam. All have been great. Lonely Planet is our bible so we are pretty clear on our itinerary and accommodation requirements and to have had it all stitched together seamlessly with a fabulous driver and great additions on the back of understanding our interests is so appreciated. We are already planning our next trip and it will be with Travel Local. Thank you!
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Dec 27, 2023
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Dec 22, 2023
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Travellocal is a trustworthy platform with high quality tour operators. I was unable to retrieve or reset my password and so could not log in
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Dec 19, 2023
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Travel Local makes planning a trip easy.

Travel Local referred me to a great travel expert in Cuba who provided us a wonderful itinerary, transportation, and places to stay that were top notch.
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Dec 18, 2023
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Madeira is the jewel of Europe!

Joana, the agent who arranged my trip gave me a personal call to ask my preferences, interests, reasons, and budget for visiting Madeira. From there she planned everything to the t, and I felt totally ‘taken care’ of. Throughout my stay, she and her team kept in touch every step of the way, including some last minute changes (weather, tour availability, and my hangover 😵). I cannot recommend them more.
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Dec 12, 2023
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We loved the luxury of being able to have a trip tailor-made for our physical needs, travel desires, and budget.
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Dec 12, 2023
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The agent and agency listened carefully to what we wanted in a travel adventure. The agent presented different options from which we could select. She followed up with us continually as we moved through out journey.
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Dec 11, 2023
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Travel local excellent organisation

We could not be more delighted. Travel local was excellent
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Dec 7, 2023
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Fantastic trip organised by Gullivers Travel in Ecuador. Jeremy Le Cam went above and beyond to ensure that our trip was successful and not too stressful.
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Nov 28, 2023
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I really liked the constant communication between our travel guide and us being in a new place it made it incredibly comforting to know that we had somebody to contact if there ever was a problem that being said I wouldn't change a thing our trip was incredible
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