Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
May 21, 2023
Verified review
Re: TDT-JW230317Larry-WY-TM-0611
I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways.
During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems.
The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment.
I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned.
How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever.
Your being recognized as one of the most trustworthy tour operators is well deserved.
Sincerely,
Larry Mallow and Fengxia Du
Good, but missed follow up by Amira during the stay
The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
Our first guide, Armar Singh
and his driver were outstanding, the best hotel was the Taj Ganges in Vanarasi.
The only minor problem was not knowing in advance how to get from Delhi airport to the Holiday Inn and then back to the airport: but it was of course all organised.
Report review
Jan 28, 2024
Verified review
Local booking agent worked so well with us to plan a great trip. We had excellent tour guides, and drivers. All tickets to sites were pre purchased and made visiting easy. Excellent hotels.
Report review
Jan 24, 2024
Verified review
Personalized service exceeded expectations
Personalized service, driver, local guides, services, and meals exceeded expectations. The itinerary accurately reflected our interests and goals, emphasizing nature and outdoor experiences. We highly recommend TravelLocal.
Report review
Jan 20, 2024
Verified review
Private tours, excellent accommodation
We loved the fact that all of our shuttles and tours were private, and the attention we received went above and beyond all expectations!
Report review
Jan 4, 2024
Verified review
A fantastic experience from start to finish
Great local partners who delivered a fantastic experience.
Report review
Jan 2, 2024
Verified review
TravelLocal planned a perfect Morocco experience for me
I loved how TravelLocal developed, on very short notice, a Morocco travel experience perfectly tailored for my family.
Report review
Dec 27, 2023
Verified review
Travelling locally and sustainably with Travel Local
We have used TravelLocal 3 times now over the last 5 years - a month n Sri Lanka, a month in India and a month in Vietnam. All have been great. Lonely Planet is our bible so we are pretty clear on our itinerary and accommodation requirements and to have had it all stitched together seamlessly with a fabulous driver and great additions on the back of understanding our interests is so appreciated. We are already planning our next trip and it will be with Travel Local. Thank you!
Report review
Dec 27, 2023
Verified review
Report review
Dec 22, 2023
Verified review
Travellocal is a trustworthy platform with high quality tour operators.
I was unable to retrieve or reset my password and so could not log in
Report review
Dec 19, 2023
Verified review
Travel Local makes planning a trip easy.
Travel Local referred me to a great travel expert in Cuba who provided us a wonderful itinerary, transportation, and places to stay that were top notch.
Report review
Dec 18, 2023
Verified review
Madeira is the jewel of Europe!
Joana, the agent who arranged my trip gave me a personal call to ask my preferences, interests, reasons, and budget for visiting Madeira. From there she planned everything to the t, and I felt totally ‘taken care’ of. Throughout my stay, she and her team kept in touch every step of the way, including some last minute changes (weather, tour availability, and my hangover 😵). I cannot recommend them more.
Report review
Dec 12, 2023
Verified review
We loved the luxury of being able to have a trip tailor-made for our physical needs, travel desires, and budget.
Report review
Dec 12, 2023
Verified review
The agent and agency listened carefully to what we wanted in a travel adventure. The agent presented different options from which we could select. She followed up with us continually as we moved through out journey.
Report review
Dec 11, 2023
Verified review
Travel local excellent organisation
We could not be more delighted. Travel local was excellent
Report review
Dec 7, 2023
Verified review
Fantastic trip organised by Gullivers Travel in Ecuador. Jeremy Le Cam went above and beyond to ensure that our trip was successful and not too stressful.
Report review
Nov 28, 2023
Verified review
I really liked the constant communication between our travel guide and us being in a new place it made it incredibly comforting to know that we had somebody to contact if there ever was a problem that being said I wouldn't change a thing our trip was incredible
Report review
Nov 28, 2023
Verified review
Cambodian Perfection!
Travel Local was able to assist us in putting together a phenomenal vacation! They worked to put us in contact with Cambodia Travel Partners. Together they made an outstanding itinerary that truly took the experience of its customers to the next level. From the moment we booked our trip with them, we knew we were in for a remarkable journey. Lilly and Andre, the owners of Cambodia Travel Partners, are simply fabulous! Their commitment to ensuring every detail of the trip was taken care of is absolutely commendable. They went above and beyond to arrange every aspect of our travel experience, from our arrival in Cambodia to our departure, and all at a fraction of the cost that other agencies would charge. What set Cambodia Travel Partners apart is their attention to detail. They both even took the time to meet with us on several occasions personally to make sure we were comfortable and happy with the experience while we were there! No stone was left unturned, and every aspect of our trip was meticulously planned and executed. From the moment we landed in Cambodia, we were catered to at every step. The level of personal care and consideration from Lilly and Andre was second to none. They are true experts in their field and have a deep understanding of what it takes to create a seamless and unforgettable travel experience. One of the highlights of our journey with Travel Local was the exceptional service provided by one of their agents, Kanha. From the outset, Kanha made it her mission to ensure that our every need was not only met but exceeded. Her dedication to providing top-notch customer service was truly remarkable. Kanha went above and beyond, regularly checking in with us and promptly addressing any questions or concerns we had. Her proactive approach and genuine care for our well-being added an extra layer of comfort and assurance to our travels. The personalized touch and genuine hospitality extended by Lilly, Andre, and Kanha made our experience with Travel Local Cambodia truly unforgettable. It's not often that you come across a travel company that puts so much emphasis on the individual needs of each customer. The level of care and attention to detail demonstrated by their team is a testament to their passion for creating extraordinary travel experiences. In addition to their exceptional service, They also provided us with unique and enriching insights into the local culture, history, and traditions of Cambodia. Their depth of knowledge and ability to tailor the itinerary to our specific interests and preferences truly made our trip one-of-a-kind. We had the opportunity to immerse ourselves in the vibrant local life, explore breathtaking historical sites, and savor the authentic flavors of Cambodia, all thanks to the expertise and guidance that Travel Local was able to provide. We cannot recommend thrm highly enough. If you're looking for a travel company that goes above and beyond to ensure your journey is seamless, unforgettable, and tailored to your individual preferences, then look no further.
Report review
Nov 27, 2023
Verified review
Absolutes experts in what they do.
Report review
Nov 24, 2023
Verified review
Trip of a lifetime, we visited Delhi, Agra and Jaipur with our guide Shantanu and Fahim our driver over 11 days in November 2023. Excellent arrangements, wonderful hotels - I really recommend this Company.
Report review
Nov 20, 2023
Verified review
Amazing service. Everything was made super easy and streamline in the holiday. The itinerary they put together was perfect. Lots of things we wouldn’t have done on our own.
Having a WhatsApp chat with 2 reps on holiday to answer last minute questions or confirm pickup times is an added bonus to keep it stress free.
Can’t fault the service and will be using again. Perfect holiday (lucky with weather also helps).
Would highly recommended using this service, especially for holidays in Vietnam or close by.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.