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Top positive review
Apr 19, 2023
Verified review
OK so this is an honest review of this company because my experience with them was normal & the rug I ordered was exactly as it looked on their site. When I found this rug on livingandcompany.com I was delighted as I had been searching for one like it for ages. I placed my order & I paid the extra fee for Paypal just in case as its always easier to get a refund via Paypal if your order has issues. You can also do a chargeback request to your bank if you pay by credit card too. Anyway, it was a little slow getting a dispatch confirmation email. I emailed them about the delivery & to be fair I got a reply saying dispatch is normally 9 days after order. Anyway, I got a link for DHL shortly after but it wasn't showing up details at first, I emailed them again & they sent me another link which did have the tracking information this time. All seemed ok but I wouldn't be convinced until I actually had received the correct order. So the rug arrived today & it is perfect, beautiful item & my experience with Livingandcompany.com was good I have to say. So just thought I would leave a review that's honest & maybe a little reassuring if anyone has just placed an order with them. It worked out for me.
Living and Company website says items will be shipped the same day (or the following working day) so I've placed an order after I received confirmation via Email from the shop that the item was available ready for shipment. They replied fast to hook me in.. After more than 2-weeks, the item was still not marked as shipped on My Account. After tons of follow up Emails they finally replied that the item was damaged and could not be shipped and asked to wait for another 2.5 weeks.. I requested a refund and again had to follow up with tons of Emails. Tried to call them +25 times and they set it up to automatically send callers to the answering machine claiming they are very busy at the moment. Very bad experience!
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Reviews for LIVING AND COMPANY
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13 days ago
Verified review
From the ordering process to the payment methods offered, shipping, packaging, delivery time to the quality - everything is very good. Thank you
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2 days ago
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issue solved
Some confusion with import charges that was resolved. Happy with product in the end.
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2 days ago
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Super fast delivery to the UK :)
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Nov 11, 2023
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2 days ago
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8 days ago
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Oct 12, 2023
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Ordered the hkliving sofa with 6 to 10 weeks deliverytime.
The sofa was delivered within 5 weeks! 😋
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Oct 29, 2023
Verified review
Good customer service. Have had a few problems with some orders after receiving them.
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Oct 29, 2023
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Good quality compared to the price, fast delivery
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Oct 30, 2023
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Love all the products which they sell.
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Oct 29, 2023
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very very quick delivery to spain
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Sep 21, 2023
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Quick delivery and good packaging. Will order again.
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Aug 25, 2023
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Quickly delivered and awesome product.
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Aug 25, 2023
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Very fast delivery :)
Thank you.
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Apr 19, 2023
Verified review
OK so this is an honest review of this company because my experience with them was normal & the rug I ordered was exactly as it looked on their site. When I found this rug on livingandcompany.com I was delighted as I had been searching for one like it for ages. I placed my order & I paid the extra fee for Paypal just in case as its always easier to get a refund via Paypal if your order has issues. You can also do a chargeback request to your bank if you pay by credit card too. Anyway, it was a little slow getting a dispatch confirmation email. I emailed them about the delivery & to be fair I got a reply saying dispatch is normally 9 days after order. Anyway, I got a link for DHL shortly after but it wasn't showing up details at first, I emailed them again & they sent me another link which did have the tracking information this time. All seemed ok but I wouldn't be convinced until I actually had received the correct order. So the rug arrived today & it is perfect, beautiful item & my experience with Livingandcompany.com was good I have to say. So just thought I would leave a review that's honest & maybe a little reassuring if anyone has just placed an order with them. It worked out for me.
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Apr 21, 2023
Verified review
Ordered the blue Palm lamp from Hkliving on Friday morning, received the shipping information the same afternoon and received the lamp Saturday morning. Really fast delivery and good service!
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Mar 7, 2023
Verified review
Love the ceramics which we ordered from Livingandco. Bought coffee mugs, espresso mugs and the dinner plates from hkliving. Look forward to collecting more from this beautiful brand!
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Mar 7, 2023
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Quick shipping and delivery. We ordered the Hkliving retro sofa and the shippingcompany contacted us for the delivery and delivered inside. The sofa is super comfy :)
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Apr 19, 2023
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Happy to shop from Living & Co.
The woven lounge sofa looks explicit and I am super glad to shop from here.
The best part is made of oak wood.
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Apr 9, 2023
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Hkliving barstools
Ordered 5 barstools from hkliving. Order was delivered to the UK 3 days after ordering. Beautifully made. Thank you.
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