cookinglife.euReviews:
586 reviews in the last 12 months3,346 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Nov 22, 2023
Verified review
Positive experience on every occasion
I have used Cookinglife multiple times, positive experience on every occasion. Great communication, fast dispatch and delivery, to the UK, great packaging also. Very competitive priced products, exceptional value shipping. Would certainly use this company in the future.
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Answer by cookinglife.eu
Nov 23, 2023
Dear Paul, We are delighted with your kind words! It is always nice to know that our customers are satisfied with our service, We are especially happy to hear that you appreciate our competitive prices and fast delivery. We do our best to get your cooking supplies to you as soon as possible! Kind regards, Team Cookinglife
Jan 7, 2024
Verified review
Was nervous reading the reviews but no need
Was nervous reading the reviews after I placed my order but no need - correct items delivered within a week. The shipping email did have an incorrect link on it but was easily traced through the main delivery company website.
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Answer by cookinglife.eu
Jan 8, 2024
Dear Lesley, How nice to hear that you are happy with your order and that everything went well! We apologise for the confusion around the shipping link, we"re going to sort this out to make sure it doesn"t happen in the future. Thank you for your lovely review! Enjoy your Westinghouse Roaster. If you have any questions or comments, we"d love to hear from you! Kind regards, Team Cookinglife
Nov 16, 2023
Verified review
Uncertain at first but it went well at last! Thank you!
It was little uncertain do I get my order with all items in it I ordered and when it might happen but when I did get it, everything was all right and I did get all and in very good shape. Thank you! I recommend this service.
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Answer by cookinglife.eu
Nov 17, 2023
Dear Juha, Thank you for sharing your experience! We apologise for any uncertainty about your order, but are pleased to hear that everything arrived in good condition and that you received all items as ordered. Thank you! We greatly appreciate your recommendation of our service. Kind regards, Team Cookinglife
Aug 6, 2023
Verified review
YOU HAD IN STOCK WHAT I WANTED TO ORDER. YOU KEPT ME INFORMED RE. DELIVERY.WHEN THE GOODS ARRIVED,THEY WERE WELL PACKAGED AND EXACTLY WHAT I HAD ORDERED. THEY WERE ALSO A COMPETETIVE
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Answer by cookinglife.eu
Aug 16, 2023
Dear customer, Thank you for your positive review!😄️ We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 27, 2023
Verified review
Glassware delivered to the UK, very secure packaging, quick to arrive. Very reasonable product pricing, astounded by how low the shipping cost was! Very well designed website also.
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Answer by cookinglife.eu
Jul 28, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jun 19, 2023
Verified review
I ordered this as a gift from Australia to be delivered to my daughter in Germany - immediate friendly response and impressively quick delivery with tracking details - many thanks
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Answer by cookinglife.eu
Jun 30, 2023
Dear customer,
We're glad to hear that you're satisfied with our service.
We hope you enjoy your purchase!
Kind regards,
Team Cookinglife
Jun 27, 2023
Verified review
This was my second order, and just like the first, it didn't disappoint. The delivery was fast and the order was exactly as I wanted. I will buy more as gifts.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your review.
Great to hear that you are satisfied with our delivery and the quality of your products.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Dec 21, 2023
Verified review
I was nervous ordering from a European country for a uk delivery. Very impressed the item as dispatched the same day and arrived within 5 day. Well done.
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Answer by cookinglife.eu
Dec 22, 2023
Best Kay, Thanks for your fantastic review! We"re thrilled to hear that you had a positive experience and that your Cosy & Trendy Fondue Set arrived timely. Enjoy your fun and tasty fondue nights! Should you need anything else, feel free to reach out. We"re here to help! Kind regards, Team Cookinglife
Sep 10, 2023
Verified review
I am very pleased with the pan set i purchased. It was packed very well, and delivery was quick. Thank you to the people at cooking life.
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We love to hear that you had a good experience with Cookinglife. Great to hear that everything is to your liking and I wish you lots of fun with your order. With kind regards, Team Cookinglife
Sep 10, 2023
Verified review
Great website
Great prices, range of stock & easy to use website. Delivery was timely. No issues anywhere along the way. A great shopping experience
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We love to hear that you had a good experience with Cookinglife. Great to hear that everything is to your liking and I wish you lots of fun with your order. With kind regards, Team Cookinglife
Jun 28, 2023
Verified review
Good communication and price
They have been sending emails to share updates on the order and the shipping process. Received what I order and in perfect condition
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your review.
Great to hear that you are satisfied with our service and the quality of your products.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Dec 5, 2023
Verified review
Excellent service!
Easy to order on the website....dispatched the next day and received ahead of the planned delivery date....cannot recommend enough!
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Answer by cookinglife.eu
Dec 5, 2023
Dear Carl, Wow! Thanks for your fantastic review! We"re thrilled to hear that you had a great experience with us. We hope you enjoy your Alessi Bestekset Nuovo Milano. Thanks for recommending us and we look forward to serving you again soon!
Jul 19, 2023
Verified review
6 x Leffe Abbey glasses, all good
Ordered six glasses, they arrived promptly well packed, undamaged. Prices was very reasonable too even with having had to pay p&p.
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Jul 21, 2023
Verified review
Good Quality Item
Good quality item and very good price. Delivered within timescale.
Kept informed of what was happening with parcel and tracking.
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Answer by cookinglife.eu
Jul 25, 2023
Dear customer, Thank you for your positive review! We are pleased to hear that you are satisfied with the price and quality of our products. We are also pleased to hear that we provided you with the right service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 19, 2023
Verified review
Very happy
Was a bit worried after reading the reviews, but delivered in 7 days, no damage and exactly as described. Packaged really well.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Belinda, Great to hear that you"re pleased with your experience and that your Villa d"Este Serviesset Acquerello 18-Delig arrived safe and sound! We always strive to provide the best service and we"re thrilled that we could meet your expectations. Thank you for your lovely review, enjoy creating delicious meals with your new dinnerware set! We wish you happy holidays🎄 Met vriendelijke groet, Team Cookinglife
Sep 12, 2023
Verified review
Very professional, fast delivery, I ordered big glass jar, and it was packed very well. 5 stars. I will shop with them for sure
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :) Kind regards, Team Cookinglife
Aug 1, 2023
Verified review
Leffe glasses arrived on time perfectly packaged no breakages. Just as described very pleased with purchase at excellent price.
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your Leffe glasses! Kind regards, Team Cookinglife
Nov 28, 2023
Verified review
certain brain don't make it to the UK, post Brexit nonsense. Thanks for bridging this all so unnecessary gap, @Cookinglife :)
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Answer by cookinglife.eu
Nov 28, 2023
Dear Pierre, Thank you for your kind words! We"re glad to hear that we could help to bridge the gap and get your items to you in the UK, despite the post Brexit challenges. If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
Sep 21, 2023
Verified review
Very fast dispatch and delivery. Incredibly value shipping, from NL to UK. Excellent packaging. Great service throughout.
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Answer by cookinglife.eu
Sep 22, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 26, 2023
Verified review
Delivery was in good time,But 2 items were broken in transit.I sent email and photos but I am still waiting contact
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that you have not yet received a response from us. Did you make a request via Returnless or did you send us an email? I look forward to hearing from you. Kind regards, Team Cookinglife