cookinglife.euReviews:
628 reviews in the last 12 months3,401 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Dec 3, 2023
Verified review
Great service.. great products.. would definitely recommend.. quick delivery also
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Answer by cookinglife.eu
Dec 5, 2023
Dear Emma, Thanks for your beautiful review! We"re thrilled to hear you enjoyed our service and products. We hope you enjoy your Jay Hill Whiskey Glasses. Spread the word and continue to cook with joy! Kind regards, Team Cookinglife
Nov 1, 2023
Verified review
Good qualities, cups so cute, well communication , quick dispatch and delivery.
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Answer by cookinglife.eu
Nov 1, 2023
Dear customer, We"re thrilled to hear that you"re happy with your purchase and our service! It"s great to know that you"re enjoying your cute cups and that our communication and delivery speed met your expectations. If you have any other questions or need further assistance, don"t hesitate to let us know. Enjoy your cups! Best regards, Cookinglife team
Sep 9, 2023
Verified review
I wish to promote your products and wish to know if you dropship ?
James Begadon
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We are not a dropship company. We have our own warehouse in the Netherlands. Have a nice day. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
Jul 6, 2023
Verified review
Great selection and excellent value, prompt delivery. Would highly recommend.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your positive review.
Great to hear that you are satisfied with the quality of our products and quick delivery.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Aug 2, 2023
Verified review
Easy ordering and timely dispatch goods packed well and arrived in good order
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 30, 2023
Verified review
Good this time i had a broken glass in the past which they failed to replace
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Answer by cookinglife.eu
Aug 2, 2023
Dear Customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 2, 2023
Verified review
Came from the NL lots of info on delivery progress and arrived a day late.
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Answer by cookinglife.eu
Dec 5, 2023
Dear Tony, Thanks for reaching out to us and for your positive review. We"re glad to hear that you appreciated the delivery updates. We"re sorry if there was a slight delay in your shipment. We always aim to deliver on time, but sometimes, unforeseen circumstances can cause slight delays. We hope you"re enjoying your Cookinglife Kleine Kommen Sunny Summer ø 12 cm - 6 stuks! And should you have any other questions or need further assistance, don"t hesitate to let us know. Kind regards, Team Cookinglife
Oct 13, 2023
Verified review
Great choice, great prices, great service, prompt and efficient delivery
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Answer by cookinglife.eu
Oct 26, 2023
Best Dawn Wermerling,
Thank you for your positive feedback!
We are happy to hear that you are satisfied with your choice, prices, service and fast and efficient delivery. We will continue to do our best to meet your expectations.
Please continue to enjoy your purchase and do not hesitate to contact us if you have any further questions.
Kind regards,
Team Cookinglife
Jun 24, 2023
Verified review
Le Creuset pan sent quickly and cheapest I could get on shopping around.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your positive review!
Great to hear that you are satisfied with our delivery and price quality.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Jun 19, 2023
Verified review
One of the six glasses I ordered was cracked on arrival, disappointing.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your review.
We're sorry to hear that you have received your order with damage, we apologize for this!
We pack your package with the greatest care, but unfortunately it is possible that you have received a damaged item.
If you send us an email with photos of the damaged item, we want to come to a solution with you.
When you have sent us a message, we will respond as soon as possible. Due to the backlog due to the transition of systems, this can unfortunately take longer than you are used to from us.
Best regards,
Team Cookinglife
Apr 26, 2024
Verified review
Easy to use website
Product arrived quickly and beautifully packaged
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Answer by cookinglife.eu
Apr 29, 2024
Beste Joy, Bedankt voor je mooie review! We zijn blij dat je zo tevreden bent over onze website en de snelle levering van je bestelling. We hopen dat je volop geniet van je aankoop. Als je in de toekomst nog vragen of opmerkingen hebt, dan horen we dat graag. Veel plezier met je aankoop!
Dec 8, 2023
Verified review
So nice to find what you want and have it safely wrapped and unamaged.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Kevin, Thanks for your fantastic review! We"re delighted to hear that you"re happy with your purchase and the condition it arrived in. Enjoy your Maxwell & Williams Underplate from the White Basics collection to the full! Let it enrich your table setting and make every dinner special with this beautiful plate 🙂 Kind regards, Team Cookinglife
Aug 4, 2023
Verified review
Excellent service. Lots of updates. Great value. Very happy customer
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Answer by cookinglife.eu
Aug 9, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 1, 2023
Verified review
Easy and Efficient. Great product range and direct from within EU.
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
JC
José C.
V. N. GAIA
Jun 2, 2023
Verified review
good service
Like the way the things are treated and the big choice of products
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Answer by cookinglife.eu
Jun 30, 2023
Dear customer,
Thank you for your positive review!
Great to hear that you are satisfied with our service and product range.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Nov 20, 2023
Verified review
Arrived very quick, excellent communication and quality product.
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Answer by cookinglife.eu
Nov 21, 2023
Dear Cinzia, That"s great to hear! We"re thrilled that your order arrived quickly and that you are happy with the quality of the product. We always strive to offer the best possible communication to our customers, so your feedback is truly appreciated. Enjoy your new product. Happy cooking! 🍳
Aug 7, 2023
Verified review
Plates were packed professional, nothing broken. Quick delivery.
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Answer by cookinglife.eu
Aug 16, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 1, 2023
Verified review
Everything perfect. Good customer service and delivery on time
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Answer by cookinglife.eu
Dec 2, 2023
Dear Bruna, Thanks for sharing your experience with Cookinglife! How nice to hear that you are satisfied with our service and fast delivery. Enjoy your new wine glasses and make beautiful memories with every sip! Cheers to pleasant moments and delicious wines! See you soon in our webshop, we have many more beautiful things in store for you :) Kind regards, Team Cookinglife
Aug 6, 2023
Verified review
Reasonably priced & good range. Delivery takes a while though.
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Answer by cookinglife.eu
Aug 17, 2023
Dear customer, Thank you for your positive review. Apologies for the delayed delivery time, we are working hard with our team to ship orders as soon as possible. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 3, 2023
Verified review
Very good range of products at great prices. Quick delivery
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Answer by cookinglife.eu
Dec 5, 2023
Dear Dianne, Thank you for your nice review! We"re delighted to hear that you"re happy with our product range and prices. We hope you enjoy your new items! Kind reagrds, Team Cookinglife