CookinglifeReviews

Please remove items for sale if they are no longer in stock and you aren’t getting them in again.

Arrived late

Good packaging, prompt delivery but tracking information was sparse.

The pasta machine is of very poor quality....

A very efficient service. Vey please with my purchase of the Eva Solo tea maker. It was great to be kept up to date via tracking regarding delivery. The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!

I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise... Related to the products everything was ok!. Best regards, José Alface

Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!

This is the third time I have ordered crockery from this company, and it is really beautiful, and I think good value. I was kept informed about the delivery and each time this was done very speedily. My only criticism is that on two occasions some of the crockery arrived broken. I think there should have been more packing material to prevent this. However on both occasions the company dealt with this so efficiently, responding straight away and replacing damaged items. So while I think the packing should be better this would not put me off from ordering from them again, and, had it not been for this I would have awarded 5 stars.

Very efficient, helpful, good communication, excellent quality products - but... There is no special packaging put in place, so that items that are retail packaged are simply bagged up and shipped as they are, and after five deliveries, two were damaged in transit, whereas if packaged up properly, they would have been fine. In both cases of damage, they replaced the items speedily, and without too many questions, albeit in the same fragile packaging, again!

I like the speed of receiving my purchase. But it was a day late as the Irish courier said they couldn't delivery on 01/02/22 because my Eir Code was missing. When I received package yesterday my Eir Code was printed on the Fed X label and the Fastway label. So it wasn't missing. I took a day off work so somebody would be there to receive the item. As it didn't arrive on the day it should have I had to make other arrangements

Very easy to order LeCreuset plates, and kept up to date regarding despatch, which was very helpful. The package was delivered today, Wednesday 26th January, but box was partly open as not enough securing tape around the cardboard box and was slightly damaged. However on checking the contents before the courier left they were in perfect condition. Very pleased with the plates.

Loved the product. Delivery was quick, but the one issue was that the package was not delivered to my local post office. It went to one further away (not unreasonably). With hindsight though, I might have selected the wrong delivery option on the website; I just don’t remember. Or else Fedex only delivers to that particular location. I’ll figure it out for next time.

Ordering was OK and notifications were also OK. a bit slow maybe but in the present circumstances that's not surprising. However once in transit, notifications were good. Only downside was using Hermes for delivery. They have been much improved lately, but let down on this occasion. However, package arrived in the end.

Good communication on delivery times. Product arrived on accordance with emailed time. Well presented and wrapped as Alessi baubles are fragile. Only complaint would be overpacked re box size was far to large andvwhikst cardboard can be recycled energy is still consumed in the process.

This was a gift for my husband and he was very pleased with it! His comments were that it felt very comfortable to hold although he has yet to use it. My only complaint would be that it doesn’t have a cover for the knife part and I feel would benefit from some sort of case or pouch!

Wide range of products and great prices. Customer service and delivery was spot on. Some items arrived with minor damaged, nothing that I would send it back for but non the less not perfect. Otherwise satisfied customer and I would order from here again.