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CookinglifeReviews

: 2,774Good

4.19

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: May 25, 2020
updated on: May 29, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: May 29, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

547 verified reviews in the last 12 months

2,774 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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 Verified review
May 5, 2023
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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 Verified review
May 2, 2023
Made an order then 5 minuites later found the same item £20 cheaper and with next day delivery so immediately contacted them to cancel. No response then 2 days later the item ships. Now when it eventually arrives (10 days later) I'll have to go through the rigmarole of sending it back again, costing me and them unnecessary shipping. Pain in the arse.
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 Verified review
May 6, 2023
I would never deal with this company again! The item I ordered promised a 2-4 day delivery. I then received an email informing me they could not fulfil the order in this time and would email me when it became available. Customer services does not answer the phone or email requesting refund.
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 Verified review
May 5, 2023
The item I purchased was of such poor quality that it was completely unfit for purpose - as in totally useless. I sent a polite email to Cookinglife (with images) explaining the issue - guess what... I got completely ignored. Have tried again over a week later. Let's see what happens.
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 Verified review
Apr 29, 2023
No answers on email or WhatsApp. I ordered two weeks ago and one week ago. Not a single item has shipped or email answered, but my credit card has been charged for both.
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 Verified review
Apr 21, 2023
I don't like to give bad reviews, but... When I get charged €13 for a return label that doesn't work and after 3 trips can't find a 'DHL parcelshop' in Ireland that will take the return, it's a tempting notion. After a month of calling CookingLife's phone number and getting a message that "due to maintenance we are currently not reachable by phone" and after multiple attempts at phone and message contact via the WhatsApp number on CookingLife's website netted no response, it's starts becoming an attractive option. After multiple ignored emails to info@cookinglife.eu asking for help, it becomes a certainty. This is either a company on its way out of business or one whose business model 'sell and forget'. Either way I won't be back...
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 Verified review
Apr 7, 2023
Terrible experience with the carrier DHL which was chosen by Cookinglife. Not only did they not deliver to my home address when I was there all week but they also lied and said that they couldn't reach me. A complete lie. To make things even worse, I had to go at my own expense to their chosen pick up point only to find out that no one was there despite being there during opening hours. It was a one man shop and the owner was not there. I will never use cookinglife again. I was on the verge of placing a 3rd and much bigger order but will give the business to another vendor.
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 Verified review
Apr 3, 2023
Unfortunately there was an error in the quantity of my order and the colour. Cooking Life has neither resounded to my whatsapp email nor phone calls. If they would contact me it could be resolved without this review. It’s the first time I haven’t had a good experience with Cooking Life Order number 686022 please contact me
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 Verified review
Apr 21, 2023
one of the two jugs came broken, I wrote 2 e-mails and no response from you, so I rate the service negatively, the glass products were also not secured in the right way.
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 Verified review
Apr 9, 2023
I have emailed them twice about an order & they have not come back to me
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 Verified review
Mar 30, 2023
Answe my calls email and WhatsApp. Parcel arrived with a shelf missing
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 Verified review
Mar 30, 2023
Ask me when I’ve received it!
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 Verified review
Apr 18, 2023
I ordered my wine glasses n paid in full.. to date I have no glasses?? I would like my money back
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 Verified review
Apr 27, 2023
Ordered 4 cup and all arrived smashed, very poor packaging
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 Verified review
Apr 19, 2023
No answer on my question by e mail and WhatsApp
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 Verified review
Apr 19, 2023
Deliver my order or refund my payment
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 Verified review
Apr 20, 2023
I haven’t gotten my order yet
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 Verified review
Mar 7, 2023
I have emailed 20+ times, no response on their Whatsapp number or their telephone number. I have reported you to my credit card company and hope to get a refund. You are criminal - I have been waiting for a response since JANUARY! One of the items I received was broken. Don't you dare ask me to call you, I have tried. Email me back ASAP or I will file legal papers to you.
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 Verified review
Mar 28, 2023
Respond to my emails after I received a very badly damaged order. The order number shown is wrong. Can you help ? All telephone numbers shown on website are wrong or do not respond.
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 Verified review
Mar 27, 2023
They aren't answering on questions about my order (I wrote to them on Whatsapp). My order still hasn't been sent, and it has been more than 2 weeks (delivery time was 4-6 days). I'm very disapointed, cause I was counting on that order.
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Answer by Cookinglife
Mar 27, 2023
Very sorry to hear it! Sometimes, the products are not directly available from us but have to be shipped from the manufacturer instead, and this can take longer. This is usually disclosed on the product page, however. Please do not hesitate to reach us by phone during working hours to resolve this matter!