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CookinglifeReviews

: 2,449Good

4.30

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with Buyer Protection

certified since: May 25, 2020
updated on: Nov 28, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Nov 28, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,086 verified reviews in the last 12 months

2,449 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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(140)
 Verified review
Feb 3, 2022
Arrived with every bowl smashed sadly. I’m waiting to hear back and hope for a replacement set of bowls…they look nice so if they re not broken I shall be pleased
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Answer by Cookinglife
Feb 8, 2022
Sorry to hear that your order arrived damaged. Our logistics team strives for excellence every time but unfortunately, mistakes do happen. Please reach out to our customer service team so we can straighten this out right away.
 Verified review
Feb 4, 2022
Description and pictures very misleading. Couldn't even send my order back because the postage would have cost more than the item. Very disappointing indeed.
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Answer by Cookinglife
Feb 8, 2022
Sorry to hear you are unsatisfied with your order. Please reach out to our customer service team at info@cookinglife.eu and we can help you as soon as possible.
 Verified review
Jan 4, 2022
I purchased this product from your company solely because of the marketed shipping date and over a week after the expected delivery, it still hasn’t arrived.
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 Verified review
Dec 12, 2021
I’ve not received my parcel. Hermes suggest I contact you!!! I’m angry. If the product was good I would have bought more. It’s is now too late for Christmas.
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 Verified review
Dec 24, 2021
I’ve ordered something from your web site and supposed to come on Tuesday but no sign of package. I got mail to give a review without purchased item ???
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 Verified review
Dec 1, 2021
I have not received my order which according to previous emails was 294965 tracking order C00047ONL20244292101 Fedex tracking says they have no record
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Answer by Cookinglife
Dec 6, 2021
Sorry to hear you are experiencing delays in fulfilling your order. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as quickly as possible!
 Verified review
Dec 13, 2021
The order arrived in a huge box badly packaged, one of the jars was broken & I was surprised to find the others were ok as the packing was very loose
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 Verified review
Jan 9, 2022
I haven't received my parcel yet. Sending so many emails but not a single reply. Even on WhatsApp chats i haven't got any response from them.
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Answer by Cookinglife
Jan 10, 2022
Our apologies for the delay in your response. Our customer service team is experiencing an unprecedented amount of inquiries. We are happy to help!
 Verified review
Feb 21, 2022
Customer Service response is quick but so unhelpful. Asking me to take a picture of the inside of a barrel that is 1 - 2 cm in diameter.
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 Verified review
Jan 30, 2022
I have had 2 tajines from you. Both have arrived broken. I have mailed to ask for a refund but ive only received a request for a review.
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 Verified review
Dec 21, 2021
Received a Christmas present broken in pieces thanks to poor packaging. Customer service doesn't respond. Appalling company to deal with.
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 Verified review
Dec 15, 2021
Delivery time not appropriate or acceptable. Week or more than promised. You ask me to rate the product what I haven t received yet...
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 Verified review
Jan 25, 2022
I have not received any response to any communications i have sent via email or whats app and i have still not received the package!
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Answer by Cookinglife
Feb 1, 2022
How unfortunate to hear that you have not yet received your package. Please reach out to our customer service team at info@cookinglife.eu and we will be happy to work towards a solution with you.
 Verified review
Mar 8, 2022
Received torn box which was excessivly large for my items packaging was very unptofessional and broken item in huge shipping box.
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 Verified review
Dec 27, 2021
First they sent me the incomplete order, the they sent me something else. I won't be buying anithing else from this company
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Answer by Cookinglife
Dec 30, 2021
Sorry to hear of your unfortunate experience. Please reach out to our customer service team at info@cookinglife.eu so we can quickly help you!
 Verified review
Dec 5, 2021
I have not received my order, your "Track and Trace" page has no idea where it is, and now you ask me to give you a review?
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Answer by Cookinglife
Dec 6, 2021
How unfortunate to hear you are having problems with your track & trace code. Luckily our customer service team is available to start an investigation for you. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you!
 Verified review
Jan 4, 2022
Ordered. chef and Sommelier wine glass which was smashed to pieces on arrival. Contacted company and still await reply
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 Verified review
Feb 26, 2022
I am still waiting on my bags . It's a joke it said it was coming from Ireland when I ordered them it's obviously not
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Answer by Cookinglife
Feb 28, 2022
How unfortunate to hear you have yet to receive your order! Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
Jan 18, 2022
Claiming to be Laguiole, and isn't. Very disappointed. Have sent back even though have not had response to my email.
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 Verified review
Jul 3, 2022
I have not received my order payed by PayPal and I have not received an answer to the message I sent one week ago
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Answer by Cookinglife
Jul 4, 2022
Very sorry to hear that you have not received your order yet. Please do not hesitate to contact our customer service again at info@cookinglife.eu to help resolve this issue as soon as possible.