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cookinglife.eu
Reviews:

600 reviews in the last 12 months3,366 total reviews  

4.19
Good

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Certified since: May 25, 2020
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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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13 days ago
 Verified review
Beautiful round marble stone; I wanted as a heat resistant base for a table-top mini-firepit. It’s perfect for that use but also as a serving platter for canapés on the round garden bistro-table it’s intended for.
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Answer by cookinglife.eu
13 days ago
Best Vicki Lant, Thank you for your lovely review! We are glad you are happy with the marble stone and that it is perfect for your table fire pit and as a serving board for appetisers. That sounds like a cosy setting! Have fun with your marble stone. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife
5 days ago
 Verified review
Beautiful plate safely delivered. I bought my wife a lovely Wedgwood hibiscus plate for an anniversary. Surprised to see it is made in Indonesia? But it’s still beautiful and my wife loves it.
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Answer by cookinglife.eu
5 days ago
Dear Martin, Thank you for your lovely review! We are happy to hear that your wife is pleased with the beautiful Wedgwood Hibiscus plate. It is indeed a surprise that the product was made in Indonesia, but Wedgwood assures us that no matter where their products are produced, they always meet their high standard of quality. We hope the plate contributes to many wonderful memories of your anniversary. Have fun with it!
13 days ago
 Verified review

Steaknives to UK

I ordered two sets of Jay Hill knives, they arrived very quickly in the UK and were beautifully packaged. No problems at all, and wonderful communication :-)
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Answer by cookinglife.eu
12 days ago
Dear Bernadette, Thank you for your lovely review! We are happy to hear that the Jay Hill knives arrived quickly and well-packaged to you in the UK. Good communication with our customers is very important to us, so it"s nice to hear that you appreciate this. Enjoy your new knives! Kind regards, Team Cookinglife
May 4, 2024
 Verified review

Excellent

I ordered from Ireland, I didn't know this website and I needed to replaced my Robert Herder knife. It came in just a few days.
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Answer by cookinglife.eu
13 days ago
Dear Nicolas Despaux, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and that you received your new Robert Herder knife quickly. Have fun with your new knife! If you have any questions or need help in the future, don"t hesitate to contact us. We are always at your service. Kind regards, Team Cookinglife
Apr 27, 2024
 Verified review
Following the delivery updates were good till they transfered to Royal Mail. The package arrived with no warning.
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Answer by cookinglife.eu
Apr 29, 2024
Dear Gina, Thank you for your message. We are sorry to hear that you did not receive any notifications when your parcel was transferred to Royal Mail. Normally, you should continue to receive updates regardless of the courier. We want to ensure that all our customers have a smooth and transparent shipping experience. Despite this inconvenience, we hope you enjoy your purchase from Cookinglife. If you have any other questions or comments, please let me know. Kind regards, Team Cookinglife
Apr 28, 2024
 Verified review

Cocotte - Japanese inspired cooking pot

Arrived very promptly. Tried and tested and found to be superb. I shall recommend it to all my family and friends
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Answer by cookinglife.eu
Apr 29, 2024
Dear John, Thank you for your lovely review! We are happy to hear that you are satisfied with the Cocotte. Enjoy your Japanese cooking pot. It"s always nice to hear that our customers recommend our products to family and friends. Thanks for spreading the word about Cookinglife! If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
May 3, 2024
 Verified review

Good alternative supplier

May take a little bit longer but worth it for the better price and informative customer service
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Answer by cookinglife.eu
May 3, 2024
Dear Ian, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
May 4, 2024
 Verified review
Product very good. Fast delivery. Good communication regarding delivery. Would recommend site.
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Answer by cookinglife.eu
13 days ago
Dear Sheila O"Donovan, Thank you for your lovely review!  We are glad you are happy with the products and service we offer.  We hope to welcome you back to our website in the future. Enjoy your purchase! Kind regards, Team Cookinglife
Apr 25, 2024
 Verified review

Great experience

Great customer service and fast delivery. Would 100% recommend and happy to buy from them again
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Answer by cookinglife.eu
Apr 26, 2024
Dear Cheryl Tynemouth, Thank you for your lovely review! We are happy to hear that you are satisfied with our customer service and fast delivery. We look forward to welcoming you back to Cookinglife. Enjoy your new wine glasses! Kind regards, Team Cookinglife
May 2, 2024
 Verified review
The service was excellent. The porcelain dish was beautiful. Fine quality. Thank you!
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Answer by cookinglife.eu
May 3, 2024
Dear Anneke, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
12 days ago
 Verified review
Easy to order and fast delivery. Excellent service, will definitely shop with you again
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Answer by cookinglife.eu
11 days ago
Dear Chris, Thank you for your lovely review!  We are glad you are satisfied with our service and look forward to welcoming you to our shop again.  Enjoy your purchases! Kind regards, Team Cookinglife
Apr 24, 2024
 Verified review
Fabulous knifes, had one for 30 years and needed replacing. As good as my last.
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Answer by cookinglife.eu
Apr 25, 2024
Dear Simone, Thank you for your lovely review! We are happy to hear that you are so satisfied with your new knife. Enjoy your purchase and we hope it lasts as long as your previous one. Kind regards, Team Cookinglife.
Apr 22, 2024
 Verified review
Good product, reasonably priced and arrived as described within 5 working days.
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Answer by cookinglife.eu
Apr 23, 2024
Dear Paul Butler, Great to hear that you are satisfied with our service and product range! We appreciate your positive feedback and hope to serve you again in the future. Kind regards, Team Cookinglife.
May 4, 2024
 Verified review
Very easy online purchase, quick delivery & excellent product. Thank you ☺️
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Answer by cookinglife.eu
13 days ago
Dear Róisín Prizeman, Thank you for your 5-star review! Great to hear that you were able to make the purchase easily and that the order was also delivered quickly. We hope you enjoy your new cake tin! Kind regards, Team Cookinglife
8 days ago
 Verified review
everything went as planned..goods arrived safe and had been well packed
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Answer by cookinglife.eu
6 days ago
Dear Martin, Thank you for your lovely review! We are happy to hear that everything went according to plan and that your order arrived safely and well-packaged. We hope you will enjoy your purchase. Should you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife
Apr 26, 2024
 Verified review
Easy to use website Product arrived quickly and beautifully packaged
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Answer by cookinglife.eu
Apr 29, 2024
Beste Joy, Bedankt voor je mooie review! We zijn blij dat je zo tevreden bent over onze website en de snelle levering van je bestelling. We hopen dat je volop geniet van je aankoop. Als je in de toekomst nog vragen of opmerkingen hebt, dan horen we dat graag. Veel plezier met je aankoop!
Apr 22, 2024
 Verified review
I am very very happy with my purchase, thank you for the fast service
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Answer by cookinglife.eu
Apr 22, 2024
Dear Frank, Thank you for your lovely review! We are extremely happy to hear that you are satisfied with your purchase and our service. Enjoy your purchase! If you need anything else in the future, we are here for you! Kind regards, Team Cookinglife
Apr 20, 2024
 Verified review
I like the range you hold. Prices are reasonable most of the time.
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Answer by cookinglife.eu
Apr 22, 2024
Dear Jonathan, Thank you for your lovely review! We are happy to hear that you appreciate our product range and prices. We do our best to offer a wide range of cooking, serving and enjoyment products at reasonable prices. If you have any questions or comments, we would love to hear from you. Have fun shopping at Cookinglife! Kind regards, Team Cookinglife
12 days ago
 Verified review
Product as described. Delivered as promised. Excellent service.
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Answer by cookinglife.eu
12 days ago
Dear N., Thank you for your lovely review! We are happy to hear that you are satisfied with our service and products. Enjoy your purchase! Kind regards, Team Cookinglife
Apr 30, 2024
 Verified review
Very pleased with my purchase and it was delivered very quickly
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Answer by cookinglife.eu
Apr 30, 2024
Dear Barbara, Thank you for your lovely review! We are happy to hear that you are happy with your purchase and the quick delivery. We hope you will enjoy it a lot! If there is anything we can help you with in the future, please be sure to let us know.