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Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Ordered from this company for the first time and was a bit concerned that they were based in the Netherlands particularly with the post Brexit import issues. I needn't have worried as the item arrived as promised, well packaged and as described.
One minor improvement could be to show the prices in £s for UK based buyers as many banks give a poor exchange rate for buying in Euros
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Answer by cookinglife.eu
Sep 3, 2024
Dear Geoff,
Thank you for your extensive feedback and the 5 stars! We are happy to hear that your first order went well and that you received the item as promised and well-packaged.
We understand your point about the prices in pounds and are working hard to update our website to make that possible in the future. We appreciate your patience and understanding as we make these improvements.
Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Aug 20, 2024
Verified review
Highly satisfied with Cookinglife
Highly satisfied with Cookinglife!
I have purchased a number of times from Cookinglife. They have amazing products, The quality is excellent and they are so easy to deal with. Look forward to the next purchase!
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Answer by cookinglife.eu
Aug 21, 2024
Dear Ann-Marie Foy,
Thank you for your fantastic review! We"re thrilled to hear that you"ve had such positive experiences with Cookinglife. We take great pride in offering high-quality products and excellent service, and it"s wonderful to know that you"ve been satisfied with your purchases.
We look forward to serving you again soon!
Best regards,
The Cookinglife Team
11 days ago
Verified review
Have bought a couple of products from Cooking life and am really satisfied with all products- excellent quality, reasonably priced and delivered in top shape. Will be returning to purchase more for sure.
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Answer by cookinglife.eu
9 days ago
Dear Lisa,
How incredibly nice to hear that you are so satisfied with your purchases! We are pleased that the quality and price are completely to your liking.
We look forward to welcoming you again for your next purchases at Cookinglife!
Kind regards,
Team Cookinglife
Aug 27, 2024
Verified review
I bought these mugs for my mum's Birthday as they are not available in the UK anymore. They arrived very fast and well packed, she is very happy. Highly recommended, thanks so much xxx
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Answer by cookinglife.eu
Aug 29, 2024
Dear Lois,
Thank you for your wonderful review! We’re thrilled to hear that the mugs arrived quickly and well-packed, and that your mum is happy with her Birthday gift. It’s great to know that we could help you find something special that’s no longer available in the UK.
We appreciate your recommendation and hope to assist you again in the future!
Kind regards,
Team Cookinglife
Sep 4, 2024
Verified review
Just the ticket!
I recently tried Lefe zero & enjoyed the beer so much I decided to get matching glasses. These are perfect. The price was right and delivery swift.
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Answer by cookinglife.eu
Sep 5, 2024
Dear Chris,
How nice to hear that you are so happy with the glasses and that they fit your Lefe Zero perfectly! Glad everything went to your satisfaction, from the price to the quick delivery.
We hope to see you at Cookinglife again soon for more great purchases!
Kind regards,
Team Cookinglife
CookingLife gave me the service that all such suppliers should.
CookingLife provided the knife that I wanted at the best price I could find and delivered it quicker than most other suppliers could manage. Totally satisfied customer.
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Answer by cookinglife.eu
Aug 26, 2024
Dear Stuart,
Thank you for your comprehensive feedback! We"re glad you found the knife at the best price and that the delivery was faster than with other suppliers. Great to hear that you are completely satisfied!
We hope to serve you again soon at Cookinglife!
Kind regards,
Team Cookinglife
3 days ago
Verified review
I bought a large Staub pot.
It was delivered within a few days.
Very impressed with efficient service.
I will buy off cookinglife again
Bill Doran
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Answer by cookinglife.eu
3 days ago
Dear Bill Doran,
Thank you for your 5-star review! We’re delighted to hear that you were impressed with the efficient delivery of your Staub pot.
If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!
Best regards,
Cookinglife Team
Aug 25, 2024
Verified review
Excellent experience. Great communication / updates on my goods. Better value than another leading site. Free delivery was a bonus.
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Answer by cookinglife.eu
Aug 26, 2024
Dear Colette,
Thank you for your fantastic feedback! It"s great to hear you had an excellent experience and that you appreciated our communication and updates. We"re glad you were also happy with the price and free delivery.
We look forward to serving you again on your next order!
Kind regards,
Team Cookinglife
Aug 30, 2024
Verified review
Very happy customer, sharing platter exactly as described, arrived well packaged and is perfect for my needs.
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Answer by cookinglife.eu
Aug 30, 2024
Dear Julie,
Thank you for your 5-star review!
Great to hear that the serving bowl is exactly as you had hoped and that it arrived well packaged. Glad it perfectly suited your needs!
We hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
Aug 29, 2024
Verified review
Excellent service. ⭐⭐⭐⭐⭐
Excellent service. Everything in order. Tracked and on time. No hesitation to purchase again.
Tom.
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Answer by cookinglife.eu
Aug 30, 2024
Dear Thomas,
Thank you for your laudatory review! We"re glad you"re happy with our service and that everything went according to plan. Great to hear that you would buy from us again without hesitation.
We look forward to welcoming you back to Cookinglife soon!
Kind regards,
Team Cookinglife
Aug 19, 2024
Verified review
Fast and easy to order. Last place anywhere I could find these items so double happy. Excellent.
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Answer by cookinglife.eu
Aug 19, 2024
Best Douglas Babic,
Thank you for your wonderful review! We"re delighted to hear that you found our ordering process fast and easy and that we had the items you were looking for. If you need anything else or have any further feedback, we’re here to help!
Best regards,
Team Cookinglife
Sep 1, 2024
Verified review
Excellent delivery & quality
Ordered the candles on Sunday,they were delivered by Friday. Really pleased with the purchase
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Answer by cookinglife.eu
Sep 3, 2024
Dear Debbie,
Thank you for your review! We"re glad to hear that you’re pleased with your candle purchase and that it arrived on time.
Looking forward to serving you again soon at Cookinglife!
Kind regards,
Team Cookinglife
13 days ago
Verified review
Lovely item, fast dispatch/delivery.
Hopefully rest of the range will be back in stock asap
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Answer by cookinglife.eu
9 days ago
Dear Jan,
Thank you for your compliment! Glad you are happy with the item and the fast delivery. We will do our best to restock the range as soon as possible.
Hope to see something you like again soon at Cookinglife!
Kind regards,
Team Cookinglife
Aug 19, 2024
Verified review
Kettle Zen 1.5 ltrs
Just as described. Excellent quality at a reasonable price.
Will make a great gift.
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Answer by cookinglife.eu
Aug 20, 2024
Dear John Resner,
Thank you for your review! We"re delighted that you"re pleased with the Kettle Zen 1.5 liters. It"s wonderful to hear that you find it to be of excellent quality and reasonably priced.
If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again soon!
Best regards,
Cookinglife Team
4 days ago
Verified review
Quick delivery, excellent tracking, product as expected. all the way from Holland
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Answer by cookinglife.eu
3 days ago
Dear John Abbott,
Thank you for your wonderful 5-star review! We"re delighted to hear that you had a smooth experience with our quick delivery and tracking. It"s great to know that the product met your expectations all the way from Holland.
We look forward to serving you again in the future!
Best regards,
Team Cookinglife
Very fast delivery, glasses were very well packaged, all arrived intact!
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Answer by cookinglife.eu
3 days ago
Dear Beate Earl,
Thank you for your 5-star review! We’re thrilled to hear that your glasses arrived intact and that you were pleased with the fast delivery and packaging.
If you have any further needs or questions, don’t hesitate to get in touch. We look forward to your next visit!
Best regards,
Cookinglife Team
Sep 2, 2024
Verified review
Everything top!
Great choice of items, excellent prices, superfast delivery. Well done!
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Answer by cookinglife.eu
Sep 3, 2024
Dear Stefano,
Thank you for your great feedback! Great to hear that you are happy with our choice of items, prices and super fast delivery.
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Aug 29, 2024
Verified review
Good products.
Good quality products, properly packed and they arrived perfectly.
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Answer by cookinglife.eu
Aug 30, 2024
Dear Marcia,
Thank you for your positive feedback! Great to hear that the products were of good quality, well packaged and arrived perfectly.
We look forward to welcoming you back to Cookinglife soon!
Kind regards,
Team Cookinglife
Aug 28, 2024
Verified review
All very easy, no problems at all. Very happy with order and price.
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Answer by cookinglife.eu
Aug 29, 2024
Dear Sean
Thank you for your review! Great to hear that everything went so smoothly and that you are happy with your order and the price.
We hope to welcome you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Aug 23, 2024
Verified review
Everything was good and efficient.
Goods packed really well
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Answer by cookinglife.eu
Aug 26, 2024
Dear Paul,
Thank you for your review! Great to hear that everything went well and efficiently and that the goods were packaged neatly.
We are happy to be at your service again with your next order!
Kind regards,
Team Cookinglife