My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Dear,
Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period.
Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community.
Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl
We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife!
We look forward to welcoming you back soon and are always here for you.
Kind regards,
Team Cookinglife
Feb 17, 2024
Verified review
Very easy to order very satisfied
Very easy to order, very satisfied
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Answer by cookinglife.eu
Feb 18, 2024
Dear Sandra, Thank you for your lovely review! We are happy to hear that you are satisfied with your order. Have fun with your Arzberg Kom Tric!
Feb 14, 2024
Verified review
Excellent product. Thank you.
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Answer by cookinglife.eu
Feb 14, 2024
Dear Colm, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially since we have had a difficult time. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 18, 2024
Verified review
Happy with products,THANKYOU
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Answer by cookinglife.eu
Feb 18, 2024
Dear Darren, How nice to hear that you are happy with our products! We really appreciate your positive feedback. Enjoy your purchases and if you have any questions or comments in the future, we would love to hear from you!
Feb 22, 2024
Verified review
Very happy with my purchase
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Answer by cookinglife.eu
Feb 23, 2024
Dear Shehryar,
We're thrilled to hear that you're very happy with your purchase! Thank you for letting us know.
If you ever need assistance or have any questions about your purchase, feel free to reach out. We're here to help.
Best regards,
Team Cookinglife
Feb 20, 2024
Verified review
Great price , fast delivery
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Answer by cookinglife.eu
Feb 21, 2024
Dear Richard, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife!
Feb 15, 2024
Verified review
promt delivery of a product
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Answer by cookinglife.eu
Feb 15, 2024
Best Georgina, Thank you for your lovely review! We are happy to hear that you are satisfied with the quick delivery of your product. Have fun with it! Kind regards, Team Cookinglife
Jan 31, 2024
Verified review
Fast and efficient Service
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Answer by cookinglife.eu
Feb 2, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/review/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 3, 2024
Verified review
A very positive experience
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Answer by cookinglife.eu
Feb 5, 2024
Dear,
Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period.
Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community.
Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl
We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife!
We look forward to welcoming you back soon and are always here for you.
Kind regards,
Team Cookinglife
Feb 23, 2024
Verified review
Everything is perfect
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Answer by cookinglife.eu
Feb 24, 2024
Dear Agnieszka, Thank you for your lovely review! We are happy to hear that everything is perfect. Enjoy your purchase! Warms regards, Team Cookinglife
Feb 13, 2024
Verified review
First Class Service
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Answer by cookinglife.eu
Feb 13, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 15, 2024
Verified review
Super
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Answer by cookinglife.eu
Feb 16, 2024
Beste James, Bedankt voor je enthousiasme! We zijn blij om te horen dat je tevreden bent. Veel plezier met gourmetten! Met vriendelijke groet, Team Cookinglife
Feb 26, 2024
Verified review
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Answer by cookinglife.eu
Feb 26, 2024
Dear Catherine, Thank you for your lovely review! We are very happy that you are satisfied with your purchase. Enjoy it and we look forward to serving you again in the future! Kind regards, Team Cookinglife
Feb 23, 2024
Verified review
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Answer by cookinglife.eu
Feb 24, 2024
Dear Lorand, Thank you for your lovely review! We are glad you are happy with your new whiskey glasses. Enjoy your purchase! Kind regards, Team Cookinglife
Feb 22, 2024
Verified review
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Answer by cookinglife.eu
Feb 23, 2024
Dear Derek,
Thank you very much for your 5-star review! We are extremely happy that you are so satisfied.
We hope you enjoy the coffee cups!
Kind regards,
Team Cookinglife
Feb 22, 2024
Verified review
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Answer by cookinglife.eu
Feb 23, 2024
Beste Stephen, Bedankt voor je mooie review! We waarderen het enorm dat je de tijd hebt genomen om ons te beoordelen. Als je in de toekomst vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We zijn er om je te helpen!
Feb 22, 2024
Verified review
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Answer by cookinglife.eu
Feb 23, 2024
Beste Stephen, Bedankt voor je mooie review! We horen graag of je nog iets nodig hebt of vragen hebt over onze producten.
Feb 22, 2024
Verified review
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Answer by cookinglife.eu
Feb 23, 2024
Beste Ann, Bedankt voor je mooie review! We stellen het zeer op prijs dat je de tijd hebt genomen om ons te beoordelen. We hopen dat je geniet van je aankopen bij Cookinglife. Mocht je in de toekomst nog vragen hebben, dan staan we altijd voor je klaar!
Feb 20, 2024
Verified review
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Answer by cookinglife.eu
Feb 21, 2024
Beste Tom, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 20, 2024
Verified review
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Answer by cookinglife.eu
Feb 20, 2024
Beste luciamariei@hotmail.com (mailto:luciamariei@hotmail.com), Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
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