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cookinglife.eu
Reviews:

709 reviews in the last 12 months3,507 total reviews  

4.39
Good

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Valid

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Most relevant positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Most relevant negative review

Jun 27, 2023
 Verified review
Absolutely appalling customer service!! Dear Philip, We have received your message. We are very busy, we will do our best to send you a response within 7 business days. We are currently in a transition of systems where unfortunately we are running into some problems. Because of this, our deliveries are delayed and we are hard to reach by phone due to technical problems. We ask for your patience, your order will be shipped and your question answered as soon as possible. We are working hard to deliver your order as soon as possible. You may not receive an email with the track and trace code of your order. Should you wish to add to your request, please reply to this e-mail. If you have not yet added an order number to your e-mail, we would like to ask you to send us one. Then we can help you faster. If you have damage to your order or want to return your order, we would like to ask you to report this via returns.com/cookinglife. Then we will pick up your request there. Kind regards, Translated with www.DeepL.com/Translator (free version) Kind regards, The Cookinglife team
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Reviews for cookinglife.eu

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8 days ago
 Verified review
Excellent company and gorgeous glasses all of which arrived safely. We live in the U.K. and asked a couple of questions re VAT and customs charges and were given swift and informative answers. We were also given assurances that if any issues arose to get in touch and they would be sorted. Great customer service and the opportunity to speak to a real human being in the live chat! - hurrah!!
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Answer by cookinglife.eu
4 days ago
Thank you for your words of praise! We are glad to hear that the glasses arrived safely and that our customer service was able to help you well with your questions about VAT and customs fees. We aim to always respond quickly and informatively, and it"s great to hear that you appreciated our live chat. If there is anything else we can help you with, please don"t hesitate to contact us. Enjoy your purchase! Kind regards, Team Cookinglife
Jun 4, 2024
 Verified review

Excellent service end to end

Very good value for money. Wide range of options. Trackable all the way to my home in the UK once order had been handed to Fedex. Ordered 28 May, arrived 3rd June. Outstanding service. Well done cookinglife - I will be a returning customer.
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Answer by cookinglife.eu
Jun 5, 2024
Dear Mark, What a great review, thank you! We look forward to welcoming you back as a returning customer. See you soon at Cookinglife! Kind regards, Team Cookinglife
2 days ago
 Verified review

Excellent service

Really pleased with well packaged parcel. 3 bowls safely arrived and in good time. Lots of notications about the parcel while it was in transit. The bowls are exactly what I wanted.
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5 days ago
 Verified review

Quality Product - Quality Delivery

Ordered beer glasses and they were very safely packaged and delivered. The beer glasses (Erdinger) are great authentic/original quality with the gold foil print at the bottom.
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Answer by cookinglife.eu
4 days ago
Thank you very much for your laudatory review. We would like to wish you much pleasure with the items you ordered. Kind regards, Team Cookinglife
13 days ago
 Verified review
Arrived very quickly and well packed to avoid damage. Excellent quality product which matched a dinner service we have had for years and replace pieces of from time to time.
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Answer by cookinglife.eu
10 days ago
Dear Stephen, How wonderful to hear that you"re satisfied with your Maxwell & Williams mug! 🌟😊 Thank you for your kind words about the fast delivery and careful packaging. We"re glad we could contribute to a seamless and safe delivery of your product. We"re also delighted to hear that the product is of excellent quality and perfectly complements your dinnerware. We understand how important it is to be able to replace pieces while still maintaining that perfect match. 🍵👍 Enjoy your new mug, and may every sip from this mug be filled with comfort and pleasure, just as you deserve. ☕💫 Warm regards, Team Cookinglife
6 days ago
 Verified review
Kept in touch with progress and arrived very quickly. On line payment was difficult as would not recognise U.K. details, but we finally made it work. Thanks
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Answer by cookinglife.eu
4 days ago
Thank you for your review and feedback! Great to hear that everything worked out fine in the end with the payment and that you are happy with the speed of our service. If you experience any problems in the future with a payment or anything else, we are always ready to help you. Enjoy your purchase! Kind regards, Team Cookinglife
Jun 6, 2024
 Verified review
Great value. Cheaper than shops in UK. Take a few days to arrive but is still incredibly fast. I can rely on quality as I give some of the products as gifts.
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Answer by cookinglife.eu
Jun 7, 2024
Dear John, Thank you for your lovely review! Great to hear that you are satisfied with the value and speed of our deliveries. Enjoy giving the gifts! Kind regards, Team Cookinglife
7 days ago
 Verified review
Very efficient service, emails to keep me updated on the delivery progress of my parcel,bought 2 large candles and items were well wrapped to avoid damage
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Answer by cookinglife.eu
4 days ago
Thank you very much for your positive review! We appreciate your support and are glad we were able to serve you well. We would like to wish you much pleasure with the items you ordered. Kind regards, Team Cookinglife
Jun 5, 2024
 Verified review

Decanter sets

I bought two sets of decanters with glasses.Very easy site to navigate and the goods arrived,very well wrapped and protected so I could not be any happier.
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Answer by cookinglife.eu
Jun 5, 2024
Dear Barbara, How great to hear that you are happy with your purchase and the experience shopping on our website! If there"s anything we can help you with in the future, we"re happy to help you at Cookinglife! Kind regards, Team Cookinglife
3 days ago
 Verified review

Purchased smaller size to match set

Delighted to find glasses to match my set. Good quality not too delicate but still feel quality and a nice ring when clinked together, cheers!
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Answer by cookinglife.eu
3 days ago
Dear Charles, Thank you very much for your fantastic review! We are extremely happy to hear that you are satisfied with the wine glasses. We are delighted to know that they met your expectations and enriched your wine experience. At Cookinglife, we strive to provide products of the highest quality and it"s great to hear that this is appreciated. Your positive feedback motivates us to continue providing excellent products and service. Should you need more or have any questions in the future, please do not hesitate to contact us. We will be happy to help you further. Enjoy your wine glasses and hopefully see you soon!
Jun 3, 2024
 Verified review
Very efficient. Delivery was smooth and prompt, although I was unable to track the parcel en route. Product was perfect!
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Answer by cookinglife.eu
Jun 4, 2024
Dear Paul, Thank you for your feedback! Great to hear you"re happy with the quick delivery and perfect product. We take your feedback seriously and will definitely look into better tracking features from our delivery partners. Enjoy your purchase! Kind regards, Team Cookinglife
6 days ago
 Verified review
Fast service, good price for the item I was buying and full information on shipping which arrived as per the schedule
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Answer by cookinglife.eu
4 days ago
Thanks for your lovely review! Enjoy your purchase. Should you need any further help or information, please feel free to let us know. Kind regards, Team Cookinglife
Jun 3, 2024
 Verified review
Excellent product and service and great communication from ordering to item being delivered. Very pleased.
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Answer by cookinglife.eu
Jun 4, 2024
Dear Tassadaq, Thank you for your great review! We"re glad you"re happy with both the product and the service. Great to hear that communication went smoothly. Have fun cooking! Kind regards, Team Cookinglife
Jun 7, 2024
 Verified review
Website easy to navigate,great choice of product. Very pleased with my purchase and shipping experience.
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Answer by cookinglife.eu
10 days ago
Dear Magdalena, Your kind words are music to our ears! 🎵🌟 Thank you for the compliment about our website and your positive experience with the purchase and shipping. We"re delighted to hear that you"re pleased with your Jay Hill cutlery set! 🍴✨ With culinary regards, Team Cookinglife
Jun 4, 2024
 Verified review
Always a great experience shopping with cooking life, well packaged good and a speedy delivery.
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Answer by cookinglife.eu
Jun 5, 2024
Dear Ken, Thank you for your fantastic review! We will do our best to get your products to your home well-packaged and fast. Hope to see you again soon for more shopping fun! Kind regards, Team Cookinglife
6 days ago
 Verified review
Excellent varied range. Good brands. Easy to search, compare and order. Delivery quick.
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Answer by cookinglife.eu
4 days ago
Thank you for your 5-star review! If you have any further questions or need anything, feel free to let us know. Enjoy your purchase! Kind regards, Team Cookinglife
4 days ago
 Verified review
Great pizza cutters. We use them for our pizza business and they are really strong.
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Answer by cookinglife.eu
4 days ago
Thank you for your great feedback! We are happy to hear that you like the pizza cutters and that they are strong enough for your pizzeria. Good luck with your business and hopefully see you soon! Kind regards, Team Cookinglife
May 26, 2024
 Verified review
Easy to use website, kept informed of delivery progress, good value for money.
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Answer by cookinglife.eu
May 27, 2024
Dear Eleonora, Thank you for your lovely review! We are glad you are happy with your experience at Cookinglife.  Enjoy your purchases and hopefully see you soon! Kind regards, Team Cookinglife
7 days ago
 Verified review

Reliable web shop

Great showroom, number items on demand and delivery fast and care packaging
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Answer by cookinglife.eu
4 days ago
Thank you for your lovely review! Great to hear that everything was to your liking. Enjoy your purchases and hopefully we"ll see you at Cookinglife again soon! Kind regards, Team Cookinglife
4 days ago
 Verified review
Great choice and excellent service. Item was exactly what I was looking for
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Answer by cookinglife.eu
4 days ago
Thank you for your positive feedback! We are happy to hear that you found exactly what you were looking for and that you are satisfied with our service. We hope to serve you again soon! Kind regards, Team Cookinglife