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Most relevant positive review
Feb 6, 2024
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Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Dear Patricia,
Thank you for your lovely review!
We hope you enjoy your Alessi kettle and hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
Aug 1, 2024
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Aug 6, 2024
Dear Michelle,
Thank you for the 5 stars! We hope you enjoy your snack boards and frying pan to the full.
See you soon at Cookinglife!
Kind regards,
Team Cookinglife
Aug 1, 2024
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Aug 6, 2024
Dear Dragan,
Thank you for the 5 stars! We are glad you are satisfied and hope you enjoy your beautiful glasses.
Until next time at Cookinglife!
Kind regards,
Team Cookinglife
Aug 1, 2024
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Aug 6, 2024
Dear John,
How nice to hear that you are satisfied!
Enjoy your purchase and see you soon at Cookinglife!
Kind regards,
Team Cookinglife
Aug 1, 2024
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Aug 6, 2024
Dear Teresa,
Thank you for your great review!
We wish you much cooking pleasure with your purchase and hope to welcome you back at Cookinglife soon!
Kind regards,
Team Cookinglife
Jul 31, 2024
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Answer by cookinglife.eu
Aug 1, 2024
Best Vladislava Chirmicci,
Thank you for your five-star review! We are pleased to hear that you are happy with the Cookinglife Bowls Barbados and the 18-piece Dinnerware Set Barbados. Enjoy your new dinnerware!
Kind regards,
Team Cookinglife
Jul 31, 2024
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Answer by cookinglife.eu
Aug 1, 2024
Beste Tracey,
Hartelijk dank voor je vijfsterrenbeoordeling! We zijn blij dat je tevreden bent met de Resto Kitchenware Fluitketel Perseus. Geniet van je nieuwe aankoop!
Met vriendelijke groet,
Team Cookinglife
Jul 31, 2024
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Aug 1, 2024
Dear Tina,
Thank you so much for your five-star review! We are delighted to hear that you are happy with both the Le Creuset Cherry Red Wok Pan and the Le Creuset Shell Pink Skillet. We hope you enjoy cooking with your new pans!
Warm regards,
Team Cookinglife
Jul 30, 2024
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Aug 1, 2024
Dear Margaret,
Thank you for your five-star review! We are glad you are satisfied with the Demeyere Frying Pan Proline 7. Enjoy your new pan!
Kind regards,
Team Cookinglife
Jul 30, 2024
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Jul 30, 2024
Dear Stephen,
Super to see those 5 stars! Thanks for your positive review.
Enjoy your Heineken beer glasses and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Jul 29, 2024
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Jul 30, 2024
Dear Izabela,
Thank you for your 5-star review! How nice that you are so satisfied with the Cookinglife Bowls Sunny Summer. We hope you enjoy them a lot!
See you soon at Cookinglife!
Kind regards,
Team Cookinglife
Jul 29, 2024
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Jul 30, 2024
Dear Hillary,
Thank you for your 5-star review! How great to hear that you are so satisfied with the Bormioli Rocco Gin Tonic glasses.
Enjoy your drinks in style!
Kind regards,
Team Cookinglife
Jul 29, 2024
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Jul 29, 2024
Dear Berit,
Thank you for your wonderful review! We’re thrilled to know that you are very pleased with your purchase. We appreciate your feedback and are glad to have met your expectations.
If you have any questions or need further assistance, don’t hesitate to contact us. We look forward to your next visit!
Best regards,
Team Cookinglife
Jul 29, 2024
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Jul 29, 2024
Dear Margita,
Thank you for the 5-star review! We’re delighted to hear that you’re very happy with the product. Your satisfaction is our goal, and we’re pleased to have achieved that.
If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Team Cookinglife
Jul 27, 2024
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Jul 29, 2024
Dear Ülle,
Thank you for the excellent rating! We’re delighted to hear that you’re pleased. Your satisfaction is our priority.
If you have any questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Team Cookinglife
Jul 27, 2024
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Answer by cookinglife.eu
Jul 29, 2024
Dear Janice,
Thank you for the fantastic review! We’re happy to know that you had a great experience. Your feedback is important to us.
If there’s anything else you need, please feel free to get in touch. We hope to see you again soon!
Best regards,
Team Cookinglife
Jul 25, 2024
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Jul 26, 2024
Dear Luke,
Thank you for the 5 stars! We are happy that you are satisfied with our service.
We wish you much cooking pleasure and look forward to seeing you again at Cookinglife!
Kind regards,
Team Cookinglife
Jul 25, 2024
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Answer by cookinglife.eu
Jul 26, 2024
Dear Areeya,
Thank you for the 5 stars! We are glad you are satisfied.
If there is anything that would allow us to take your experience to a 5-star level, please feel free to let us know.
Kind regards,
Team Cookinglife
Jul 25, 2024
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Answer by cookinglife.eu
Jul 26, 2024
Dear Ruth,
Super to see those 5 stars!
Thank you for your positive review. We hope to serve you again soon!
Kind regards,
Team Cookinglife
Jul 24, 2024
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Answer by cookinglife.eu
Jul 25, 2024
Best Brenda,
How great to hear that you are so satisfied! Thank you for your 5-star review of the Bamix Jug With Lid 1 litre and the Bamix Mixing Cup Set With Lid 400ml + 700ml. We're glad you're happy with your purchases and are always ready to serve you again!
Kind regards,
Team Cookinglife.