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Top positive review
May 8, 2023
Verified review
Excellent service and help from Michael not quite so comprehensive from Dexter at the end, but nevertheless excellent service and information from both of your team members that I had contact with. Thank you very much. At this point I do not know if your product is as good as I hope it will be as I have not applied it yet. However if you wish to give me a reminder in about a week I will respond as appropriate.
Price of item was decent. Website states that same day dispatch if you order by 10PM but it is not my experience. Delivery was over a week to get from Netherlands to Ireland which is not too far. It was a little dinged up when it came but product itself seems ok. My advice old be to order WELL in advance if you use CROP
I tried once to buy from here, package arrived late and broken, they refund me 13 instead of 42euro, saying that I can still use the product LOL.
Unprofessional .
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Apr 6, 2024
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Mar 26, 2024
Verified review
Waiting to receive the parcel but £108 is due apparently for import tax. No mention of this when ordered. So I will not be accepting the parcel and requesting a refund through PayPal.
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Mar 19, 2024
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Had I been aware of this I would have ordered from a UK company for a similar price and a quicker delivery.
I was totally unaware when I placed my order that I would have to pay a further
£53.76 to UPS to cover “fees and taxes.
Had I been aware of this I would have ordered from a UK company for a similar price and a quicker delivery. I am not at all happy with this situation and your response.
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Jan 13, 2024
Verified review
Reticules delivery costs
After ordering, charging 300% more for delivering… was forced to cancel
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Answer by Nonpaints.com/en/
Feb 4, 2024
Dear Jovan,
I'm sorry to hear that you had to pay so much extra for the shipping of your order.
Upon reviewing everything, it appears that this is due to your residence in a remote area. As a result, the carrier is unable to deliver the package to you at the standard shipping cost.
We apologize for any inconvenience this may have caused you.
Aug 28, 2023
Verified review
Fast delivery but all items was damaged.
They actually issued 10% refund of the order .
Even more some product was't MIPA brand as i ordered but they said that inside all ok. But how you can trust what is in???
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Answer by Nonpaints.com/en/
Jan 16, 2024
Dear Sergejus,
Thank you for your message. We will discuss this immediately with the packer to prevent this in the future. Fortunately, it has been resolved with you amicably, and we can look back on a positive experience.
Oct 16, 2023
Verified review
Possible scammers
ordered and paid for goods on 25 september. on october 16 still no news if and when these goods will arrive. absolutely no communication from the seller on what is happening - I had to chase them several times. I do not know if this business is a scam or not, but i would stay away: there are plenty of people selling these goods, no need to waste your time with people that couldn;t care one bit about the customer
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Answer by Nonpaints.com/en/
Mar 16, 2024
We have tried to reach out to you multiple times, but unfortunately, we haven't received any response. Therefore, we assume that the issue has been resolved.
Best regards,
Team CROP
May 29, 2023
Verified review
Deliver what has been paid for. Pay attention to customers when they contact customer care. Behave responsibly. I’ve been waiting 11 days for an over night delivery. UPS have sent the goods they damaged back to CROP, which can be verified with UPS, they will not send me another consignment and won’t communicate with me. Woefull. What an load of crop.
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Answer by Nonpaints.com/en/
Jun 5, 2023
Hello,
We are sorry that you had a bad experience. We will contact via e-mail to try to resolve the problem with you.
Dec 9, 2023
Verified review
Still no delivery after 8 days. The tracking link provided does not work and communication of CROP is poor so far.
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Answer by Nonpaints.com/en/
Mar 16, 2024
We have tried to reach out to you multiple times, but unfortunately, we haven't received any response. Therefore, we assume that the issue has been resolved.
Best regards,
Team CROP
Oct 1, 2023
Verified review
Not delivered on time
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Answer by Nonpaints.com/en/
Jan 17, 2024
Hi Thomas,
Sorry to hear that your package was delayed. Unfortunately, the delay is due to our carrier. We will definitely use your feedback to improve in the future.
Oct 31, 2023
Verified review
Faster delivery and make contact with explanation why delivery is taking so long
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Answer by Nonpaints.com/en/
Jan 17, 2024
Hi Thomas,
Uw klacht is helaas niet bij ons bekend. Zou u een mail willen sturen naar customerservice@nonpaints.com
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Imported Reviews
They are not included in the overall rating. No verification measures have been taken.