Since I discovered ielm sofshell overalls, pants and hoods for outdoors I have fallen in love with them; I started to use them for my son back in Romania, now in Czech Republic and will use and buy them wherever I go for as long as my son's age and size matches what ielm can produce... if ielm would produce softshell products for adults, I would definitely buy for myself too. Really good quality. 👍
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Apr 1, 2022
Nice websites, however there are huge problems with delivery. Promised date written on the package tracking info was changed a day before to "delayed" and since that there is no further information.
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10 days ago
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Oct 10, 2022
Shipping time was long. Maybe the trousers for skinny girls are a bit to lose. The rest is great.
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Oct 14, 2022
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Oct 12, 2022
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Oct 13, 2022
I have not recived package.
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Answer by ielm.cz
Oct 14, 2022
Vážený zákazníku,
Doufáme, že přijmete naši upřímnou omluvu za vaši nedávnou zkušenost s námi.
Víme, jak je důležité, abyste rychle obdrželi požadované informace, a abychom byli spokojeni, je naší prioritou číslo jedna.
Děkujeme za pochopení.
Verified review
Sep 27, 2022
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Sep 22, 2022
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Sep 5, 2022
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Sep 23, 2022
On Monday, "label" for shipping was created. Its Friday and nothing happened, the package wasn’t event picked up by UPS.
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Answer by ielm.cz
Oct 4, 2022
Dear customer,
We hope you accept our sincerest apologies for your recent experience with us.
We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority.
We thank you for your understanding and from what we can see, the package was delivered!
Verified review
Sep 26, 2022
Tyden objednano (5-7 na doruceni), zaplaceno, zadna komunikace, tak jsem zvedava, zda balicek dorazi...
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Answer by ielm.cz
Oct 4, 2022
Dear customer,
We hope you accept our sincerest apologies for your recent experience with us.
We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority.
We thank you for your understanding and from what we can see, the package was delivered!
Verified review
Sep 21, 2022
the order has arrived, but 1 piece of polar fleece neck warmer is missing and I don't have any answer!
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Answer by ielm.cz
Oct 4, 2022
Dear customer,
We hope you accept our sincerest apologies for your recent experience with us.
We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority.
We thank you for your understanding and we have resolved the issue via email! 🤗
Verified review
Sep 27, 2022
Items not receive
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Answer by ielm.cz
Oct 4, 2022
Dear customer,
We hope you accept our sincerest apologies for your recent experience with us.
We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority.
We thank you for your understanding! The package left from us and the delivery is scheduled for these days!
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Aug 30, 2022
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Jan 30, 2022
Since I discovered ielm sofshell overalls, pants and hoods for outdoors I have fallen in love with them; I started to use them for my son back in Romania, now in Czech Republic and will use and buy them wherever I go for as long as my son's age and size matches what ielm can produce... if ielm would produce softshell products for adults, I would definitely buy for myself too. Really good quality. 👍
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Verified review
May 17, 2022
I am very happy with everything as the communication with customer support was excellent so fast reply and so fast delivering as well! Thank you so much.
Also what I bought is beautiful and quality!
Only one I have is that I bought waterproof trousers for my son but they are not waterproof.
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Apr 2, 2022
The quality of goods is great and when with discount, perfect price. The goods were delivered to Czech republic very fast. I really do not have anything to point fot improvement. I order for second time and will continue. Thank you for the great job.
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Jan 24, 2022
Quick delivery, nice, well-made product- a kid's sofshell overall. Just ordered a size a bit too big. Haven't tested it yet, but look forward to.
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Feb 22, 2022
Overal Ielm je parádny! Som spokojná, len by som dala na výber na širke meniť, lebo sú chudšie detičky ktorým sú moc široké. Ináč paráda.
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Mar 17, 2022
everything in perfect order, fast delivery, beautiful overall, we are very satisfied, it will be our pleasure to buy here again:))
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Feb 16, 2022
Overal krasny, pre 15mes dcerku som objednala vel.86 a isto ju vydrzi aj dve sezony ;) rastie s babom, dodanie rychle
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