Review summary
Customers are highly impressed by the meticulous craftsmanship, attention to detail, and high-quality execution of the jewelry. The packaging consistently receives praise for its elegance, enhancing the overall purchase experience. Customer service stands out as professional, friendly, and supportive, and the ability to personalize orders with thoughtful attention to individual requests is greatly appreciated. Additionally, the unique and beautiful designs frequently exceed customer expectations. However, a notable number of customers express frustration with long or delayed order fulfillment, despite many feeling the products are ultimately worth the wait.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsEnigma Jubiler
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Cross-market review
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Cross-market review
I chose the eagle ring. It is so beautiful that I keep looking at it. For me, nothing needs to be improved. It is perfect. Thank you very much. It was worth the wait.
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Reply from Enigma Jubiler
We are very pleased. The eagle has character, but it always shows best in person and on the hand. Thanks for the photo and such a review.
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Cross-market review
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Cross-market review
Everything without reservations, full professionalism from the first contact, through the order and the final result. Attention to detail, quality of workmanship, execution time, packing, I definitely recommend, and I myself have more products spotted in the cart 😁 Thank you very much and best regards to the whole Enigma team🖐
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Reply from Enigma Jubiler
Thanks for such a review. We appreciate that you pay attention to details and the whole process. See you on the next projects.
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Cross-market review
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Cross-market review
I wanted to confirm. The product is very good and meets expectations. The packaging is very good and carefully made. I would never have expected it. I recommend it as a gift. Very satisfied. I give the highest r🫡
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Reply from Enigma Jubiler
Glad to hear that. We strive to make the packaging a part of the whole experience, not just an addition.
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Cross-market review
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Cross-market review
Bracelet
The bracelet is well-made, but the waiting time and poor company contact were a disaster. The lady stopped answering the phone when my number was displayed (unprofessional). It was supposed to take up to 4 weeks but took 6.
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Reply from Enigma Jubiler
We are pleased with the product reception, but we won't defend the rest of the situation. The timing and contact failed. We apologize.
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Cross-market review
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Cross-market review
Quality of workmanship and detail precision - definitely a premium line!
This is another order from ENIGMA Jeweler. The quality of workmanship and detail precision - definitely a premium line. The presentation (packaging) also matters. Everything makes a great impression on me and those around me. I sincerely recommend it to everyone!
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Reply from Enigma Jubiler
We appreciate these words. Everything must work together — from the product to the packaging.
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Cross-market review
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Cross-market review
I would refine the clasp a bit :) meaning the head for the bracelet clasp is a little small. 5+, definitely recommend!!!!
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Reply from Enigma Jubiler
Thanks for the specific feedback. We're keeping the small clasp head on our radar — and the 5+ is very pleasing!
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Cross-market review
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Cross-market review
First of all, the product itself is beautiful, additionally professional service and clear information about the order status perfectly.
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Reply from Enigma Jubiler
We are very pleased. A beautiful product is one thing, but good communication along the way is equally important.
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Cross-market review
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Cross-market review
Polar Cord Bracelet, the product impresses…
The Polar Cord Bracelet impresses from the first contact. The bracelet is crafted with attention to every detail, and the quality of the materials is immediately noticeable in hand. Enigma bracelets are perfectly visible on the wrist, while maintaining elegance.
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Reply from Enigma Jubiler
Thanks for the feedback. We are glad that the quality and character are noticeable from the first moment.
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Cross-market review
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Cross-market review
Bracelet very carefully made.
Very beautiful.
The drawbacks are the waiting time and the engraving with dedication is very small and barely visible.
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Reply from Enigma Jubiler
We are very pleased that you like the bracelet. At the same time, thank you for pointing out the engraving and delivery time.
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Cross-market review
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Cross-market review
A beautifully performed miracle, I am very happy. Congratulations to the whole team, best regards. This is not the last purchase from you, time for a bracelet.
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Reply from Enigma Jubiler
Great to read this. If the product brought so much joy, it means we did a good job. See you for the bracelet.
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Cross-market review
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Cross-market review
Recommendation
Expert service, professional approach to the client. Very well executed.
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Cross-market review
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Cross-market review
Signet with a Coat of Arms
The signet is really well made, I had a certain idea about the signet but the final choice exceeded my wildest expectations.
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Reply from Enigma Jubiler
We are very pleased. It is precisely for such an effect that every detail of the project is worth perfecting.
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Cross-market review
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Cross-market review
Product as described, well-made, in an elegant box! Purchased as a gift, husband satisfied 👌 highly recommend!
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Reply from Enigma Jubiler
Thanks for the recommendation! With gifts, the final effect always counts — great that everything worked out here.
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Cross-market review
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Cross-market review
Chain of great quality, looks nice in real life, soon I will be ordering a pendant, I hope it will also be of super quality :)
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Reply from Enigma Jubiler
Thanks for the opinion. It's nice to know that you are already planning another purchase.
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Cross-market review
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Cross-market review
Beautiful Patriotic Bracelet
Beautiful patriotic bracelet, elegantly and stylishly packaged, ideal as a gift.
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Cross-market review
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Cross-market review
Wonderful product. The bracelet is beautifully crafted. Meticulous in every detail. It looks even better in person than in the photo. This is my third product from Enigma.
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Reply from Enigma Jubiler
The third product says more than an advertisement. Thanks for the trust and for choosing Enigma again.
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Cross-market review
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Cross-market review
PSP Hair Clips
Beautiful clips, every detail is visible. Great job - thank you and best regards.
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Reply from Enigma Jubiler
Great to read. And thanks for the photo — such pictures always double the joy.
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Cross-market review
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Cross-market review
Beautiful Precision
Beautifully made 👍full professionalism
Drawback: it took quite a long time to wait,
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Reply from Enigma Jubiler
Thanks for the honest opinion. Nice to know it was worth the wait, though of course we want to shorten this time.
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Cross-market review
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Cross-market review
Very well-made bracelet, I am satisfied with yet another item from you!
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Cross-market review
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Cross-market review
Beautiful Signet Ring
Beautiful signet ring. Can be worn with pride. The packaging itself already testified to the care of craftsmanship. I recommend it.
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Reply from Enigma Jubiler
Thanks for the feedback. The signet is meant to impress, and the packaging only highlights its character.
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Contact
Enigma Jubiler
- +48746604427
- sklep.enigmaonline.pl/en/?SubmitCurrency=1&id_currency=3
- sklep@enigmaonline.pl
- Świdnica, POL
About
Enigma Jubiler
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