bike-discount.de/en

Reviews:

Your responsiveness has been fantastic and greatly appreciated and the first thing I remember. Also product selection and fair pricing is also noted. Two things could make my buying experience better: 1. Offer a prepaid taxes & duty option to international shipping; and 2. A solution to the inability to North American (i.e., at least Canadian) credit cards as I must make purchase through PayPal. This is not a great inconvenience now but for first-time users it's an obstacle until one is able to find the solution.

The website was clear and easy to navigate and to order from, however I was not very pleased with the minimum order value as I had to buy more items than I wanted to to obtain the item I really needed. If buying from the UK, the customs clearance is a pain and involves additional charges, Finally, information from the carriers (both on the German and English sides - different carriers) was non-existent. Thankfully there was a link on the supplier's order confirmation and I had to chase up myself.

It came as a surprise to me that I could not place an order for the company, indicating delivery to an address other than the company's address. My company is located in Estonia, and I wanted to organize delivery to Latvia for my partners. But I managed to do this only as a private person. Accordingly, I lost the sales tax. This is weird. As for the rest, there are no complaints about the quality of the goods, packaging, delivery time. Thank you

The price of bikes compared to competition are really good - lower. I would recommend to be at least a bit flexible when it comes to adjusting your offered bikes with some component for another one. E.g possibility to change the brand and type of brakes or to switch the saddle or crankset…

Fast delivery and competitive pricing. One quite annoying thing though is that as logged in user from Finland, prices state that 24% VAT is added, even though only 19% VAT is included in the price and the 5% increment is added at the checkout phase. E.g. 19,99€ item will cost you 20,83€.

I cannot complain how fast the items ordered were processed and handed other to DHL. DHL has however taken possession of the items ordered on the 3rd of February and as at the 22nd of February the items which were shipped by air have not yet been delivered.

Great products and prices. Shipping was very delayed (not the fault of bike-discount) and unfortunately took quite a while to get an update. Hopefully this was a once off courier issue, but the investigation could have been better handled.

De beloofde snelle levering van 1 dag na bestelling werd uiteindelijk meer dan een week na bestelling , en dit voor een simpele buitenband die dan ook nog eens op voorraad bleek . Maar op uitzondering van de levering was de service goed.

Ceny sú zaujímavé ,ale po dva krát mi poslali nohavice že štítkom veľkosť 30 a boli 28.ci to bol osud ?neviem,ale príjemné to nieje lebo poštovné do Nemecka je veľké ,takže už len na poštovnom za vratku som dal okolo 40 eur.

Nice products and price, but had some With payment and could not get any help from service desk. There was also an issue with size tabel for rhe swimsuit. GB and D size was not showed in a good way. So it was to small

Everything is great, only a small complaint about the delivery within Croatia, there is no email or mobile notification when the package arrives, the delivery person will call you when he is in front of the house.

I bought the bike at a very good price. I waited a very long time for delivery and this is bad. The bike is very poorly assembled. Everything needs to be improved.

Easy to buy with reasonable prices. Export shipping costs for small items are relatively high. On the other hand, shipping has been reliable and trustworthy so far.

I am a frequent buyer. They always give me the same quality. Nevertheless it should be wise to give some reduction from shipping price after so many purchase.

Prices are very good and customer's service also. I would suggest to have some discount regarding shipping costs when the amount is over 100 euros.

Price rises on check out and second time product page is loaded Good stock I normally buy my parts here. ZEB, Magura dropper, 12 speed.. ect.

Nearly perfect, but the period of preparing my new ebike before post has been long enough. I have been waiting fore more than 20 days.

The shipping cost is too high considering the days of the delivery . One week and a half dont seems fair time for fifteen euros

Liked: delivery time Need improvement: shipping cost should be 0 within EU for orders above certain value (e.g. above 200EUR)

When ordering more small things you have to pay 5€ for each to be sent Evgen when the total cist is more than 100€ !!!