Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
Fast delivery and competitive pricing. One quite annoying thing though is that as logged in user from Finland, prices state that 24% VAT is added, even though only 19% VAT is included in the price and the 5% increment is added at the checkout phase. E.g. 19,99€ item will cost you 20,83€.
Report review
Feb 22, 2024
Verified review
I cannot complain how fast the items ordered were processed and handed other to DHL.
DHL has however taken possession of the items ordered on the 3rd of February and as at the 22nd of February the items which were shipped by air have not yet been delivered.
Report review
Mar 5, 2024
Verified review
Excellent products and prices
Great products and prices. Shipping was very delayed (not the fault of bike-discount) and unfortunately took quite a while to get an update. Hopefully this was a once off courier issue, but the investigation could have been better handled.
Report review
Mar 8, 2024
Verified review
De beloofde snelle levering van 1 dag na bestelling werd uiteindelijk meer dan een week na bestelling , en dit voor een simpele buitenband die dan ook nog eens op voorraad bleek . Maar op uitzondering van de levering was de service goed.
Report review
Mar 6, 2024
Verified review
Ceny sú zaujímavé ,ale po dva krát mi poslali nohavice že štítkom veľkosť 30 a boli 28.ci to bol osud ?neviem,ale príjemné to nieje lebo poštovné do Nemecka je veľké ,takže už len na poštovnom za vratku som dal okolo 40 eur.
Report review
Feb 23, 2024
Verified review
Nice products and price, but had some With payment and could not get any help from service desk.
There was also an issue with size tabel for rhe swimsuit. GB and D size was not showed in a good way. So it was to small
Report review
Feb 27, 2024
Verified review
Everything is great, only a small complaint about the delivery within Croatia, there is no email or mobile notification when the package arrives, the delivery person will call you when he is in front of the house.
Report review
Feb 23, 2024
Verified review
Shop for the patient.
I bought the bike at a very good price.
I waited a very long time for delivery and this is bad.
The bike is very poorly assembled. Everything needs to be improved.
Report review
Feb 20, 2024
Verified review
Easy to buy with reasonable prices. Export shipping costs for small items are relatively high. On the other hand, shipping has been reliable and trustworthy so far.
Report review
Mar 5, 2024
Verified review
Nearly perfect, but the period of preparing my new ebike before post has been long enough. I have been waiting fore more than 20 days.
Report review
Mar 9, 2024
Verified review
The shipping cost is too high considering the days of the delivery . One week and a half dont seems fair time for fifteen euros
Report review
Feb 27, 2024
Verified review
Liked and what could be improved
Liked: delivery time
Need improvement: shipping cost should be 0 within EU for orders above certain value (e.g. above 200EUR)