bike-discount.de/en
Reviews:

14,429 reviews in the last 12 months50,620 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!
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Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Oct 19, 2023
 Verified review

Good prices, but long delivery time.

Good prices and a large and good selection. My last purchase resulted in a very long delivery time and slow response to reminders.
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Sep 12, 2023
 Verified review
It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
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May 31, 2023
 Verified review
Good price/performance products, only expensive shipping to some part of Europe even if you order over 250 eur. It should be free.
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Nov 19, 2023
 Verified review
All is very good except packaging. Tree times now, have I have got a destroyed box which needed repacking by PostNord in Denmark
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Oct 31, 2023
 Verified review
They have great prices. Good for small stuff. For bikes, I'm not sure if I had a bad experience of they're just not that great.
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Jun 27, 2023
 Verified review

Price increase on checkout

All prices increased a little bit on checkout. It wasn't much but it was very unpleasant. Obviously, I don't have any proof.
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Nov 20, 2023
 Verified review
The bike came without pedals and the customer support staff is not well informed, thus, I am still waiting for a response.
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Dec 15, 2023
 Verified review
Variety of components. Rare out of stock. Free shipping after a specific money amount Filters are not working properly.
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Sep 16, 2023
 Verified review
Le velo est arrivé et tout va super bien . Dommage que DHL ne téléphone pas pour prendre rendez-vous pour la livraison.
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May 4, 2023
 Verified review

Slow delivery

Bike delivery it took 3 weeks. Initial estimation was 9-16 days. Everything looks good, looking forward to test the bike.
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Dec 1, 2023
 Verified review
Nothing i purchasd some RC cycling shoes. At a great price. Great communication, fast delivery. Kept me well informed.
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Oct 13, 2023
 Verified review
fast and correct administration, it's a pity that it is not possible to return the items for free from every EU country
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Sep 20, 2023
 Verified review

First order and experience

One of the packages in the order did not contain all the parts that belonged to it, but the matter was handled quickly.
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Aug 29, 2023
 Verified review
Advance payment procedure takes wheey too long to be comunicated between your accountant and shipping staff in company
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May 30, 2023
 Verified review

Delivery time

Product are well enaugh described. The only thing which improvement is welcome is delivery time when shipping abroad.
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Aug 16, 2023
 Verified review
Good bike part shop. Wide selection of quality components. Good and fast support if needed. Shipping could be cheaper.
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Jun 29, 2023
 Verified review

Almost everything is perfect.

Webshop, buying process, delivery and items are very good. Unfortunately there is no free return from my country (EU).
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May 24, 2023
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Assortment

+ Assortment, ordering and payment process - Delivery (still good but twice or 3 times longer than 2-3 years ago...)
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Jun 8, 2023
 Verified review
On time and in right shape , but delivery service delivered next door without leaving a note or sending an email.
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Dec 1, 2023
 Verified review
Good products and reasonable prices. Returning the products should be free of charge at least from inside Europe.
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