bike-discount.de/enReviews

: 23,932Excellent

4.78

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,022 verified reviews in the last 12 months

23,932 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(181)
 Verified review
18 days ago
All went well. Good product, good price, well packed and delivered fairly quickly. No complaints
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 Verified review
11 days ago
Great value for the money. They could improve description of products and return policy though.
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 Verified review
17 days ago
Εverything was perfect but I wish there were stickers from the company of each product I bought.
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 Verified review
25 days ago
Excellent offering and availability for all kind of bike parts. Delivery to Finland worked well.
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 Verified review
13 days ago
Bought different items and a bicycle over the years. Pretty fast and safe delivery every time.
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 Verified review
10 days ago 
I find everything I need and the flat rate shipping is very convenient for buyers from abroad
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 Verified review
15 days ago
Had items in stock that were backordered everywhere else. Reasonable shipping time to the US.
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 Verified review
17 days ago
wide selection and fast delivery. Got everything without check other stores. Will buy again:)
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 Verified review
22 days ago
You have to wait a little longer before the package is shiped but price and products are good
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 Verified review
Yesterday
Just a f@ck!ng good site, prices and service!!! If I need something for my bike, I buy here.
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 Verified review
Yesterday
Good product at reasonable and attractive prices. Good support and help from technical team.
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 Verified review
22 days ago
Best online bike shop. Top brands with good prices and quick delivery. Definitely recommend!
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 Verified review
1 month ago
Decent assortment, very low prices, OK shipment alternatives. Did not use customer service.
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 Verified review
9 days ago 
the large amount of products. it could be better if the choise was also godd in the shop .
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 Verified review
25 days ago
Ordered some sunglasses, got it just a few days after in the original sealed box, perfect.
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 Verified review
22 days ago
Really good prices and fast shipping. From placing order to delivered to my house 3days.
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 Verified review
10 days ago 
Top quality products at decent prices. Good customer care also for non German speakers.
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 Verified review
18 days ago
This is the site I go to when things are out of stock elsewhere. Fast shipping as well!
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 Verified review
1 month ago 
Good place to get you cycling gear. No problems to return. Good support. Reliable shop
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 Verified review
19 days ago 
great selection with detailed descriptions and competitive prices. quick shipping :)
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