bike-discount.de/en

Reviews:

Dear customer, thank you for your order and your review. We are sorry that your best price request does not seem to have been transferred correctly. I have checked in our system: unfortunately there is no request stored. Of course, we check all best price requests carefully. Our best price guarantee is part of our service, which our satisfied customers appreciate. Should a transmission error have occurred in an individual case, please contact us immediately after receipt of the order confirmation so that we can help you further. Normally, we can still reconcile the details with you at this point. Later on, it will be difficult to reconcile and follow up the request. Unfortunately, we cannot find any mail contact from you in our system. Please do not hesitate to contact us at any time. We are always happy to help you. Thank you for your understanding.

Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country equally when it comes to return costs. In our webshop, we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!

Dear customer, thank you for your order and your review. We sincerely apologise for the inconvenience. I have checked your case: the parcel is really a bit long in transit. I have asked our customer service to contact you and initiate an investigation with the logistics partner on the matter. I can assure you: We will definitely help you further. Thank you very much for your patience and understanding.

Dear customer, thank you for your order and your comment. Unfortunately, we cannot offer free returns for all delivery countries. If it is a justified complaint, we will of course bear the cost of the return. We inform our customers transparently about our return conditions on our website, so we kindly ask for your understanding.

Dear customer, thank you for your order and your review. We are sorry that there has obviously been some inconvenience. I have checked your details and unfortunately cannot understand exactly what the problem could be. Is there anything we can do to help you? Please do not hesitate to contact us at any time.

Dear customer, thank you very much for your order and your review. We have packed your order within a short time and handed over to our logistics partner. Unfortunately, the transport route and delivery then indeed took longer. We are really sorry for the inconvenience. However, please also take into account that the shipment is sent to a country very far from us and several means of transport are used until delivery. We appreciate your understanding.

Dear customer, thank you for your order and your review. We are very sorry that we obviously could not fully satisfy you. Is there anything else we can do to help you, or would you like to tell us in more detail what did not satisfy you so that we can improve? Please contact us at any time, we are happy to help.

Dear customer, thank you for your order and your feedback. Our return conditions for your country of delivery can be viewed transparently on our website before the purchase. We therefore kindly ask for your understanding for our procedure.

Dear customer, thank you for your order and your review. I have reviewed your case. We are of course sorry that you have experienced any inconvenience with the product you ordered. Unfortunately, it is necessary for you to send us a defective product so that we can process the warranty claims. We appreciate your understanding.

Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and have been delivered to you in a timely manner. We are sorry that you do not seem to be completely satisfied. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. I recognize your order as delivered. Is there anything else we can do for you? You are welcome to contact us via our contact form or e-mail. Thank you for your understanding.

Dear customer, thank you for your order and your feedback. We are very sorry that you have apparently experienced some inconvenience. Unfortunately, we cannot find any enquiry from your side in our system. We would love to help you: You are welcome to contact us at any time via our contact form.

Dear customer, thank you for your order and your comment. I have checked your details. We did indeed take a little longer due to a regional holiday and a high volume of orders, but we are usually faster. However, we have now made up for the delay. We apologise and thank you for your patience. If there is anything else we can do for you, please don't hesitate to contact us at any time.

Dear customer, thank you for your feedback and your order. Our return conditions for your country of delivery can be found transparently on our website before the purchase. We therefore kindly ask for your understanding.

Dear customer, thank you for your review and your order! We are sorry that there seemed to be delays in transit. I have checked your details: We have already handed over your order to the logistics partner the next day. Unfortunately, it must have taken longer for them to deliver to your country. We apologise for the inconvenience, and thank you for your understanding and patience.

Dear Customer, Thank you for your order and feedback. We apologize very much for the inconvenience. Due to several national holidays there was a small delay in processing. I have reviewed your case and could see that the ordered goods are now on their way. If, contrary to expectations, you did not receive a tracking link, please contact us so that we can assist you further. Thank you for your understanding.

Dear customer, unfortunately there were bottlenecks in our logistics due to a sharp increase in sales and the holidays. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.

Dear Customer, Thank you for your patience. I have checked your details: We apologise for the inconvenience and will refund the amount to the payment method you chose when placing your order. If you have any further questions, please do not hesitate to contact us.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. We have handed over your order to our logistics partner within one day. For delivery to your distant country, the shipment will need to be transported by various means of transport and customs procedures will be required. Unfortunately these can take longer and we have no direct control over them. I have checked your details and see that you have not yet contacted us. You are welcome to contact us by email or our contact form at any time so that we can initiate an enquiry with our logistics partner. We would like to assure you that we will help you in any case. However, we assume that the order will still be delivered to you correctly. We are always available for any queries you may have, so please feel free to contact us at any time. We thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are sorry that there seem to have been delays in shipping. I have checked your details and could see that the shipment was quickly processed by us and handed over to our logistics partner. Obviously, it took a little longer to deliver the item to your more distant delivery country, for which we apologise. We thank you for your patience and understanding.