I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Verified review
Jan 20, 2023
I find my favorite socks (Falke) at competitive prices, the delivery is fast and reliable.
The only issue I had was in my last purchase, there was one product unavailable (but it was available when I did the purchase) and my parcel was sent without it, I would have preferred to communicate with them and choose another available product instead, avoiding paying twice the delivery.
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2 days ago
Ordered many times some bike parts to czech repuplic becouse BD has a very good prices. Came in 3 days no problem. Only issue is when you order from bike discount it goes through customs and i dont know why. This happens every time.
Bike24 doesnt have this problem.
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2 days ago
Fitting shoes is always a difficult thing to do online, but what if the shoes you want are not available in the bike shop in your neighbourhood? No problem, order at Bike-discount and if the size is not correct no problem to send back and order another size.
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Jan 20, 2023
+++ big range of components & bicycles. Correct international delivery times. multiple international payment methods available.
--- keep your customers better informed about sales, actions, customer advantages,...
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5 days ago
everything ok with the bike but the DHL delivery was very difficult, had to stay home for 3 days because deliverys where schedulled every day from 9 to 18 but only on the 3rd day the delivery was acomplished!
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Jan 5, 2023
Most of the packages arrive not fully closed, like they've been inspected, so not sure if it's BikeDiscount's fault. Nothing's ever been missing but it's disconcerting to be delivered an already open box.
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2 days ago
Reliable delivery, but items arrived separately which could have been coordinated better. Possibly I missed a box to click, which could be placed more obivously in that case
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5 days ago
They have a huge selection, quick shipping and good knowledgable customer service. Some prices could be more competitive, but they make up for that in good service.
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13 days ago
Extensive range of quality components at very competitive prices only let down by slightly expensive postage to Ireland which takes at least a week to arrive.
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Jan 20, 2023
Delivery time and price are ok. Only one minor point is that we always have to pay transport costs also if it is a very small part.
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2 days ago
quick service, effective handling and shipping to DK was no problem. Have already recommended to a colleague
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Jan 22, 2023
De prijs is vaak goedkoper op het zelfde matriaal dan op andere webshops.enkel de leveringen zijn trager
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Jan 19, 2023
Compared to other online stores - some items could be found easier /cheaper in their store.
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Jan 17, 2023
Good product range, good prices, fast delivery. Customer service however below par.
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12 days ago
The contact with the customer service wasn't easy, and they are not very helpful.
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10 days ago
- Pros
Fast delivery.
Excellent quality.
-Cons
No debit card payment possible.
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Jan 13, 2023
Great parts availability. Dificult interaction after some time between orders.
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Jan 12, 2023
Prices and delivery okay. Finding things in the site is sometimes a bit hard.
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Jan 17, 2023
Great customer service and advice but delivery was not a smooth process.
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7 days ago
Good products at good prices....but have to improve the shipping Costs.
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