bike-discount.de/en
Reviews:

14,276 reviews in the last 12 months50,015 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Mar 27, 2024
 Verified review

Competitive prices, extensive choice, postage expensive/slow

Competitive prices and extensive choice and stock. Postage is expensive at €10 no matter what, and takes a week to arrive in Portugal from Germany.
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Mar 25, 2024
 Verified review
Took extra day to receive the order confirmation and tracking address. Otherwise no ideas to improve your business immediately.
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AM
A. M.
Estonia
8 days ago
 Verified review
I ordered the wrong size bike sues and expected the change will be free, but had to pay for transport. Everything els was good.
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Mar 22, 2024
 Verified review
Customers outside Germany can’t use coupons that they include in the package. It’s a nice touch but kind of discriminating.
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2 days ago
 Verified review
The distribution is very bad. No one knows where the order is located, the driver lied when indicating the delivery time.
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Mar 23, 2024
 Verified review

Obs om en bor i norge

Litt plundrete med posten i norge noen ganger pga moms, men det ordner seg hver gang. Ellers gode priser og kjappt sendt
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7 days ago
 Verified review
I'm English living on a Greek island and their service has been excellent. Great comms and super efficient.
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JT
Juho T.
Tampere
3 days ago
 Verified review
Decent prices and fast delivery. Minus one star for having to pay if I need to return something.
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Mar 18, 2024
 Verified review
everything is the best, exapt tto high shipping costs to Slovenia its way to much.
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Apr 2, 2024
 Verified review
Products are good and price was okay. Delivery could be little bit faster.
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Mar 18, 2024
 Verified review

Very good prices

very good prices. delivery times for bikes are very long. 16-26 days
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2 days ago
 Verified review

Excellent online bike shop

Good choice of products, good pricing and delivery as promised
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Mar 30, 2024
 Verified review
Making sensible products available on demand of the customer.
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DR
D R.
Frankfurt
Mar 28, 2024
 Verified review
Fast delivery and attractive prices (e.g. Zonda wheelsets)
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Apr 3, 2024
 Verified review
God service. Bud the delivery is not what it has been..
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Apr 2, 2024
 Verified review
Good prices and service. Shipping a bit expensive.
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Mar 18, 2024
 Verified review

Overall experience is fine

Overall experience is good. Very long lead time.
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Mar 18, 2024
 Verified review
Always good stock levels and competitive pricing.
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3 days ago
 Verified review
Nice package. There should be free shipping.
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Mar 23, 2024
 Verified review

Everything about sport

Many products, best quality, not cheap post.
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