bike-discount.de/en

Reviews:

Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and have been delivered to you in a timely manner. We are sorry that you do not seem to be completely satisfied. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.

Dear customer, thank you for your order and your feedback. We are very sorry that you have apparently experienced some inconvenience. Unfortunately, we cannot find any enquiry from your side in our system. We would love to help you: You are welcome to contact us at any time via our contact form.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. We have handed over your order to our logistics partner within one day. For delivery to your distant country, the shipment will need to be transported by various means of transport and customs procedures will be required. Unfortunately these can take longer and we have no direct control over them. I have checked your details and see that you have not yet contacted us. You are welcome to contact us by email or our contact form at any time so that we can initiate an enquiry with our logistics partner. We would like to assure you that we will help you in any case. However, we assume that the order will still be delivered to you correctly. We are always available for any queries you may have, so please feel free to contact us at any time. We thank you for your patience and understanding.

Dear customer, thank you very much for your order and your review. We are really sorry that your parcel has apparently been damaged in transit. We will of course help you further. Our customer service has already informed you that we will reship your order. Thank you for your patience and understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear Customer, Thank you for your order and feedback. We are of course very sorry that you were not completely satisfied and we apologise for any inconvenience. Even we sometimes make mistakes. I have checked your information: unfortunately we could not meet all your requirements. We hope you will understand that proportionality must be maintained. We are always happy to serve our customers, so please remember that our staff appreciate respectful and courteous communication. We thank you for your understanding.

Dear customer, thank you very much for your feedback. The prices of the articles are taxed in the country of destination, as required by law. The prices are adapted to the respective country. Import duties are country-specific and also country-dependent. The customer must inform himself about this in advance. Unfortunately, we are unable to provide this information. We thank you for your understanding.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, Thank you for your review. Your order has already arrived in your country of delivery and is on its way to you. Please note that delivery to your country may take a little longer. You are welcome to contact us via our contact form or by e-mail. We will be happy to help you track your parcel. Thank you for your understanding.

Dear customer, thank you for your feedback and we are pleased to count you among our satisfied customers. We are sorry that you had any inconvenience with your order. Is there anything we can do for you? You are welcome to contact us by e-mail or via our contact form. Thank you for your interest.

Dear customer, thank you for your order and your review. We apologize deeply for the inconvenience that occurred. I have checked your information: we have already offered you an exchange of the item. We appreciate your understanding.

Dear customer, thank you very much for your order and your comment. We apologize for the inconvenience caused. I have checked your details and found that the parcel will be delivered today. Thank you for your patience and understanding.

Dear customer, thank you very much for your order and your review. We are sorry that the transport of your order is taking a little longer. I have checked your details: we handed over your order to our logistics partner on the same day. Apparently the delivery to your country of delivery is taking a little longer than expected. Unfortunately, I cannot find any request from you in our system. You can of course contact us at any time so that we can help you further. We can initiate an enquiry with the logistics partner. Thank you for your patience and understanding.

Dear Customer, thank you very much for your order and your review. We are sorry that there were delays in the delivery. I have checked your details and could see that the order is on its way and was further processed and loaded today in a depot of the logistics partner. So the shipment is on its way to you and should arrive shortly. If there are still any difficulties, you can of course contact us at any time. Thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are sorry that the delivery is taking a little longer than expected. After a final, accurate quality control, we prepare the bicycles very carefully for shipment to the country of delivery, so that they arrive safely and securely at our customers. If you have any questions, please do not hesitate to contact us personally. Thank you for your patience and understanding.

Since Brexit and the exit from the European customs zone, shipments to the UK have to be cleared and taxed. You will be notified by the delivery company about the payment of customs duties, unfortunately we have no influence on this. We thank you for the understanding.

Dear customer, thank you for your feedback. I have checked your request. We really made a mistake, for which we apologize. We had sent you a return label. Thank you for your understanding.

Dear customer, thank you for the feedback. Due to the significant price differences in the various EU countries, we cannot treat every country equally when it comes to return shipping costs. In our webshop, we inform you transparently in several places about the assumption of return shipping costs.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication in our system from you. If you have any problem with your ordered items, please contact us via our contact form or email. Thank you for your understanding.