bike-discount.de/enReviews

: 37,683Excellent

4.79

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certified since: Jun 7, 2022
updated on: Jun 5, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Jun 5, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

15,136 verified reviews in the last 12 months

37,683 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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 Verified review
13 days ago
A truly reliable online shop. The prices are the lowest i normally find on internet. The only thing i think they could manage are the shipping costs, they are a little bit expensive, particularly to my country, Portugal. Other thing i notice is the changing price accordingly to the shipping country comparing to the same article price sold to Germany. Apart of that, everything went fine with all my purchases. I highly recommend this shop.
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 Verified review
May 19, 2023
Great On-line Shop for MTB You guys only need more offers on shipping to help with shipping costs. DHL is asking for whatever they want now. That is the only suggestion for improvement. Besides that, they have all the best parts and brands on MTB you can possibly need. It was the only place (literally on the planet) where I could find my tires. Great experience, great price, great everything.
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 Verified review
10 days ago
Product offering is very good and competitive. Fast delivery times is astonishing and not taken for granted. This time though the delivery time was a bit longer due to change in delivery model. Usually DHL makes the whole delivery from seller to buyer but this time the Finnish post office took part of delivery. And the Finnish post office is always very slow.
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 Verified review
May 16, 2023
 
As a bike enthusiast, I love shopping on bike-discount.de. With a good customer service and an excellent choice of bike parts and accessories its my favorite online shop. Fast shipping also adds up. It would be great to get notified when items in my cart or wish list change prices. And as any customer would like, more discounts, please :)
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 Verified review
2 days ago
Fantastic value and excellent delivery. They get products to me faster from Germany to France than ordering from France to France. Their stock levels seem very accurate and honest. I have ordered many items from bike-discount.de and they are now my No.1 choice for both delivery service and price in the whole of Europe.
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 Verified review
May 14, 2023
Even if the gear I ordered didn't fit with my need, the shop was good : ship, fast and nice. I paid throught Amazon and for the sent back I didn't get the shipement page automatically. A small email to the shop and they sent me the doc by email. The refund was on my account few day after the reception. All good!
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 Verified review
8 days ago
This was my second purchase and again I am totally pleased with the whole service. Transaction went without any problems. Very fast shipping. And merchandise was 100% conform to th e descripion provided. Definitely this will not be my last order in bke-discount.de :-).
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 Verified review
10 days ago
I like how helpful their customer service representatives are. Their prices are also good. The only improvement could be the response time but with a response within 48 hours they are certainly not doing bad compared to the rest of the industry
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 Verified review
11 days ago
Best prices and great service. Only the best parts and fast delivery from Germany to Holland. Only thing is you cannot pay Ideal only bank account or credit card. With bank account it takes a day longer to check the money between the accounts.
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 Verified review
7 days ago
Maybe a little faster delivery could be nice and website can be little bit slow. But , but everything is top-notch. Customer support, quality, feedback, item return policy... I will recommend!! Also best price And I'm a bike shop owner.
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 Verified review
9 days ago
Los artículos son tal como en la descripción, buena relación calidad precio y rapidez en la llegada del pedido. Biela Deore Shimano 175mm,10v,30T, con su caja de pedalier. Montada en una Trek X Caliber 8 2016. Aconsejo este vendedor.
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 Verified review
10 days ago
I once wrote them about a delay I thought one of my orders has had. Actually it was my fault because I didn’t realise that in the initial mail they had informed me about that. Nevertheless they were so polite and answered me at once.
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 Verified review
11 days ago
Simple to find what you need. Maybe try and look at your shipping costs. Can become expensive if you need more than one item. Maybe have one price for multiple products. Pay for the largest product and add the remaining products.
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 Verified review
6 days ago
Best price in the world. They ship the parcel within 48 hours. Packaging needs to be improved. Twice I have received the parcel ripped/broken and inside items damaged. Heavy items need to be sent with heavy duty packaging.
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 Verified review
12 days ago
Very competitive prices and affordable shipping to north europe. Lots of products in stock and wide product range. Not sure if you already have, but would love to see inverse progressive shipping costs when I order more.
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 Verified review
May 22, 2023
We have successfully placed several business orders and all of them were treated correctly. This site offers good pricing for most of the goods. Many items are in stock so this is also very good. Thanks for the service!
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 Verified review
May 19, 2023
Endlose Kommunikation. Das Fahrrad war extrem gut verpackt. Alle Zubehörteile kamen in einem separaten Paket am selben Tag wie das Fahrrad. Das System hat wirklich einwandfrei funktioniert. Ich habe keine Beschwerden.
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 Verified review
May 20, 2023
Very good selection, availability information available, the prices are very competitive. Only time I didn't get the support I was expecting when I bought a bike . All in all, one of the best bike shops in the net.
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 Verified review
4 days ago
Everything is simple and straightforward. Normally for them, it takes 2-4 days to ship a package (shipping a bike takes longer). Returns are also simple and convenient. It is my #1 choice when buying cycling stuff
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 Verified review
May 15, 2023
Todas as compras que realizei até ao momento chegaram dentro dos prazos previstos e sem qualquer motivo de reclamação. Recomendo esta loja online pela eficiência, eficácia profissionalismo e preços dos produtos.
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