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Reviews:

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.

Dear customer, thank you very much for your review and order! We are very sorry that we could not satisfy you completely. Would you like to let us know how we can help you? You can always contact us using our contact form.

Dear customer, thank you for your order and your review. We are sorry for the inconvenience caused. I have checked your details and am amazed. We have offered you the choice of keeping the item or returning it to us for a refund. Initially you chose to have the front wheel replaced, we informed you that this was easily possible and explained how to obtain return documentation and a label. You then decided that you would like to keep the item after all and have the end cap replaced locally. We offered you a voucher. Unfortunately, we have not heard back from you since then. Please get back to us with an answer so that we can help you conclusively, thank you.

Dear customer, thank you for your order and your review. We are sorry that this time there appears to have been an error in the availability and stock information. Usually, all items that we mark as available are also reliably available. We would therefore like to apologize for the inconvenience. We are pleased that you are otherwise so satisfied with us. I have checked your details and have seen that the refund has already been made using the payment method you selected when ordering. Please note that depending on the payment method, it may take some time for the item to appear in your account again. However, this is due to the processing time at the provider of the payment method. If you still need help, we will be happy to assist you at any time.

Lieber Kunde, danke für Ihr Feedback. Leider können wir keine Kommunikation in unserem System von Ihnen finden. Falls Sie ein Problem mit Ihren bestellten Artikeln haben sollten, wenden Sie sich bitte über unser Kontaktformular an uns. Vielen Dank für Ihr Verständnis.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Thank you for your order and your review. We are very sorry for this mistake. We offer our satisfied customers reliable deliverability of the products on display and excellent prices. In very rare individual cases, an inventory error can also occur with us. We assure you that this is in no way intentional and apologize once more for this mistake.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, we are very sorry that you have apparently experienced inconvenience with the delivery of your shipment. We are pleased that our customer service was able to help you. I will be happy to pass on your feedback regarding our logistics partner internally. I would also like to let you know that you can choose between different logistics partners during the process of ordering. Please feel free to contact us at any time if you have any further questions.

Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country equally when it comes to return costs. In our webshop, we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!

Dear customer, thank you for your order and your review. We are sorry that we could not completely satisfy you. We offer you a very large selection of items at an excellent price and our shipping costs are fairly calculated. However, I would be happy to pass on your feedback internally. We hope you enjoy the items you ordered.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, Thank you for your order and for your review. We are pleased that you can benefit from our favourable prices. In order to continue to guarantee you the best possible prices, we are unfortunately unable to offer free returns for all countries. However, we regularly check the possibilities and assure you that we offer our customers fair conditions. You can view our return conditions for your country of delivery transparently and in details on our website (AGB and FAQs) at any time before making a purchase. We therefore ask for your understanding of our procedure.

Dear customer, thank you very much for your order and your feedback. We are really sorry that there were difficulties with the delivery. Depending on the items ordered, you can often choose other logistics partners. I will also be happy to pass on your feedback internally. Please contact us if there is anything else we can do to help you, we are always happy to help.

Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.

Unfortunately, we cannot bear the cost of returning goods from every country. If it is a justified complaint, we will of course bear the costs for the return shipment. Unfortunately, we cannot cover the return costs from Finland for selection orders and similar transactions. We inform our customers transparently on our website about our return conditions and therefore kindly ask for their understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.