bike-discount.de/en

Reviews:

First ebike order: ordered at 11pm, shipped the next day at 11am. second ebike ordered and shipped within a week. First order of accessories shipped within a few days. Delivered within 4 days. Second order of accessories shipped within two days. Delivered within 14 days. The shipping company handed over the package to Czech Post. Package damaged and opened. I had to make phone calls to have the package found and delivered to me. DHL and DPD please do not hand over parcels to the Czech Post or the delivery time will be doubled with an uncertain result. 😂🙏

The bike box was sent promptly until it arrived in Portugal where DHL did not ring my buzzer or inform me of delivery. I work from home so always there.I did not know my neighbour had taken my delivery but only put a note in my letterbox! I dont check that every day! Useless DHL! Otherwise happy with ease of construction. Let me see how it performs during the years

A very extensive selection within spare parts. Here you'll often be able to find the specific part that seem to be completely unavailable from most other shops. If you're ordering for delivery outside Germany you may experience that the transfer to the handler in your country takes unreasonably long.

Good; -Purchase was easy, website easy to navigate -Quick shipping Bad; -Support is generally pretty slow -The bike box was beaten to hell; there could have been more support in the box to minimize this time of damage; thankfully, the bike was mostly undamaged.

The first order I made gave me shipping options between DSL and DPD, which was nice as DSL has a drop point where I live. The second order did not give me the option, I had to use DPD and the delivery was quite problematic. Otherwise, evverything was good.

Good prices! Nice and clear eshop. Communication was quite Ok, but flexibility might better for timing of shipping and also when answering technical questions. And also customer approach could be better when claiming broken part.

Delivery took longer than expected, that could be improved. Ideally with faster shipping options or at least clearer timelines. Otherwise, the products are exactly as they should be and at great prices. Will recommend.

Everything with my orders is fine, only problem is the expensive shipping costs to Bulgaria via DHL, if you find another option for cheaper it would be perfect. Thank you for your good work and all the best

Transport/shipment, it would be very positive if the carrier provided an indication of the expected delivery date. I never know when we will be able to receive the order, it depends on the freight forwarder.

Tälläkertaa lähettäjä oli kirjoittanut tärkeät tiedot osoite korttiin.Aina näin ei ole,olen joutunut etsimään pakettia koska puhelinnumeroni puuttui.Yleisesti toimitukset ovat OK.

I would put 5 since the prices are really good but the bad thing is that the shipping costs in Greece is 15 euros which makes the parts almost the original price from other stores

Order was fast and delivered without problems. Support was quick to answer. Only problem was that the site was a bit buggy. But I manage to place my order nonetheless

Product was faulty. Returned to fox uk immediately under warranty. Not informed of import duty. Probably neither are the shops fault directly but otherwise all good

good prices, but quite slow dispatching. Takes about 3/5 days, where other takes 2 days this is my conclusion after several orders in time Prices are very good

Had to return shoes as they were too small, very helpful and made this process easy. Always have received my orders well packaged and in a timely manner.

There was an issue with the initial package...delivery company didn´t send it...but Bike-Discount quickly solve the problem, and I did get my products

They need a long time to prepare the ordered and send it to the EU, where everything should normally be delivered within three days.

Unfortunately shipping is much more expensive than TradeInn and Bike-Mailorder. Otherwise I am very happy with Bike-Discount.

The distribution is very bad. No one knows where the order is located, the driver lied when indicating the delivery time.

shipping a bit delayed but other was OK .. sofar ony one bike vos not properly assembled 4-5 that i ordered where fine