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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
12 days for order to arrive (despite 4-6 days advertised timing on items purchased to Greece).
5 days to answer my query as to why order taking so long.
Sigma light set is missing a part - no handlebar mount.
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Answer by bike-discount.de/en
Feb 26, 2024
Dear customer, thank you very much for your feedback. Unfortunately, the parcel took longer to reach you for some inexplicable reason, for which we apologize. Is there anything else we can do for you? Please contact us by e-mail or via our contact form. Thank you very much.
Feb 9, 2024
Verified review
Low quality delivery, our parcel was ripped and wet in and out side as well as very long delivery.
The information about the items on the web page is not full.
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Answer by bike-discount.de/en
Feb 9, 2024
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find a request from your side in our system. Can we help you? Please feel free to contact us via our contact form.
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