bike-discount.de/en
Reviews:

14,253 reviews in the last 12 months47,746 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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2 days ago
 Verified review
While I was sceptical to order rims (fragile item)...the parcel arrived in excellent condition and well packaged. Arrived safely and on time.Thanks
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Feb 12, 2024
 Verified review
I liked the quality of the bike for the price. I would have liked if accessories were recommended with the bike, like mudguards, pedals, lights etc..
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Feb 7, 2024
 Verified review
Excellent website with lots of products / sizes... Exempting, in some way, shipping costs would greatly improve the relationship with customers...
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11 days ago
 Verified review

two bikes and some accessories

I bought two bikes and some accessories and all was delivered in perfect condition. All well packed and quickly shipped. Can recommend this shop.
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Feb 10, 2024
 Verified review
Always available and usefule parts for economicaly reasonable costs. Only for returning items could be improved in terms of fregiht cost options.
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12 hours ago
 Verified review
Had to return shoes, process simple and refunded as soon as they receive them. Have always found good to deal with. Good prices and delivery
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5 days ago
 Verified review

Good service

Mostly I can find what I am looking for in the shop and short Delivery time and good price setting. I recommend Bike Discount to all bikers.
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Feb 4, 2024
 Verified review
Alles vlot en correct geleverd De site in het nederlands (het is niet altijd gemakkelijk om de juiste benaming van een onderdeel te vinden)
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4 days ago
 Verified review

Super prices, service and delivery.

Very good price on a Bosch Battery for my ebike. Easy website to navigate and place my order. Super quick service, dispatch and delivery.
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2 days ago
 Verified review
Good prices, god products, fast shiping, no issues with the transports from them, most of the product desired on stock, big up and thank's
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Feb 10, 2024
 Verified review
Serious bike shop, known for many years and always with high standard service and products. Passes a feeling of confidence to its clients.
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Feb 8, 2024
 Verified review

bike-discount.de customer service

I've ordered 2 x EMTB + accessories from bike-discount.de and the service received so far has been excellent. Their prices are great too.
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2 days ago
 Verified review

Bike Discount's website is clear

Bike Discount's website is clear, and the search options are extensive. Packaging and shipping, everything works as you would expect.
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Feb 6, 2024
 Verified review
They promised 12-14 days delivery time and they fulfilled it. The tracking information was clear, product arrived as per respection.
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Feb 7, 2024
 Verified review
Very professional. I bought one bicycle and some accessories in two different purchases. The delivery was tracked without problems.
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Feb 7, 2024
 Verified review

Very good shop

Much better prices compared to Czech, clear communication and shipment tracking, quick delivery. Definately will shop there again.
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7 days ago
 Verified review
Cyklen er som den skal være, men syntes der er for lang leveringstid, måtte maile til dem for at rykke for afsendelsen 2 gange.
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7 days ago
 Verified review

Good Reliable Trader.

I have always been totally satisfied with both the goods purchased and the service provided. No reason that I can see to change.
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Feb 11, 2024
 Verified review

Wonderful price and quick delivery

I would suggest the original packaging better than the sack in the bike discount box which may make you feel it is not brand new
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TM
Feb 7, 2024
 Verified review
Buying both bikes and accessories for 8 years without a hitch. No issues toward shipping Sweden. Its my obvious store of choice!
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