bike-discount.de/enReviews

: 37,408Excellent

4.79

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certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

14,861 verified reviews in the last 12 months

37,408 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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 Verified review
2 days ago
Bike-Discount is one of my go to website for bicycle parts. Prices are competitive and they have a wide selection. My only complaint is that they do not have multiple shipping options. They only shipping option to my location, Portugal Islands, takes 3 weeks to 1 month for delivery. For less than 4 euros for shipping it is fair delivery times. When I need something in a hurry I have to order from a competitor and pay 5x as much for shipping but they don’t always have what I need.
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 Verified review
8 days ago
I did not receive tracking link for my bikes delivery but issue was solved promptly by the customer service. This was my second bike purchase from Bike Discount, first bike had assembly issues but this one was proper out of the box. I wonder the separate delivery of pedals and side stand, in my opinion they could be delivered together with the bike. In all I'm quite happy with the two eMTB's delivered
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 Verified review
16 hours ago
Everything regarding ordering, paying, shipping and handling is great, simple and fast. I just have a critic because there was an error in my last order when I received wrong item. I was reimbursed for the missing item no problem there. Just I think process of getting to the point of reimbursement could be done better. Kr, Danijel
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 Verified review
7 days ago
I step upon the Bike inn and i found very good prices. I needed a side bag for my Bike and after i chosen one i saw other sites and Bike inn had the best price. I didn't knew the site but i tried it. I got my order very fast and the item was everything the Bike Inn announced. Very pleased with the service.
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 Verified review
11 days ago
Item are all the time in stock and price is better from professional store only, the only upgrade you can do is packaging, my 2 recent order was damaged because use box too big and item was not enough packed so box arrived destroyed.. But I am really satisfied to order in our shop, thanks so much !
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 Verified review
12 days ago
I love variety of products, and good prices. What they could improve is delivery time, it takes even a week to deliver it should be 24h. Furthermore I would love to see possibility to modify the order before it has been shipped.
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 Verified review
May 8, 2023
Delivery of the first bike was within suggested timeframe but there couple of issues regarding assembly of the product. Not a big deal but they should have been taken care and corrected at pre- delivery check and service.
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 Verified review
13 days ago
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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 Verified review
May 4, 2023
I liked the older website more but maybe it's all about getting used to. Delivery is not so fast as in the earlier days but it is not necessary. Good shop, I'm an addict for more then 10 years now !
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 Verified review
10 days ago
Items were dispatched but tracking was not available within Germany which is very weird. Finally the delivery details were provided the same morning items were delivered.
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 Verified review
11 days ago
Mostly all has been fine, though defective crank and pedals on a MTB was not acknowledge, They even send me another pair of cheaper AND defective pedals to shut me up...
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 Verified review
May 12, 2023
The was a problem with a part availability which they failed to notify me in time, other than that the whole experience was good...and the packaging /QC excellent.
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 Verified review
10 days ago
Could have warned me I would have to pay import duty on my order. Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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 Verified review
May 10, 2023
Nothing, maybe when is any problem with customer order, give faster info to customers, where is problem. I’m satisfied how support worked then. Thanks 😊
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 Verified review
May 2, 2023
Shipping cost has gone up every year meaning it´s not that competitive compared to LBS anymore and makes me consider other options for quicker purchase
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 Verified review
11 days ago
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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 Verified review
May 9, 2023
+ Good shopping experience, best price guarantee, allots of discounts. - Poor communication, especially about best price guarantee.
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 Verified review
May 4, 2023
Bike delivery it took 3 weeks. Initial estimation was 9-16 days. Everything looks good, looking forward to test the bike.
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 Verified review
5 days ago
+ Assortment, ordering and payment process - Delivery (still good but twice or 3 times longer than 2-3 years ago...)
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 Verified review
May 15, 2023
The quality of the product of Radon was nice. The delivery time of the package was a little delayed.
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