bike-discount.de/en

Reviews:

Dear customer, thank you very much for your order and your review. We are sorry that it has taken a little longer than expected. I have checked your details in our system: the bike is now carefully prepared for shipment and should be handed over to our logistics partner today. Thank you for your patience and understanding. We hope you enjoy your bike.

Thank you for adjusting your review. We hope that we were able to offer a solution to your satisfaction. If you have any questions, please do not hesitate to contact us.

Dear customer, thank you very much for your feedback. It takes approx. 6 - 9 working days from ordering a bike from stock to delivery. If the ordered bike is not in stock, the delivery time will be extended in line with the delivery to us. We thank you for your understanding.

Unfortunately, we cannot bear the cost of returning goods from every country. If it is a justified complaint, we will of course bear the costs for the return shipment. Unfortunately, we cannot cover the return costs from Finland for selection orders and similar transactions. We inform our customers transparently on our website about our return conditions and therefore kindly ask for their understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have since been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your order and your review. Of course we can understand that you would like to receive your shipment as soon as possible. However, please note the information in the shipment tracking. Unfortunately, there are delays in delivery to your country due to the current political situation. Of course, we are available for you at any time in case of further problems. However, we assume that the shipment will still be delivered to you properly once it has been processed by the logistics partner and transported to your country of delivery. The shipment has already been booked onto a flight. Thank you for your patience and understanding.

Dear customer, thank you very much for your order and your review. We are delighted that you are generally so satisfied with us. It is therefore a particular pity that there were irregularities this time. I have checked your details: Unfortunately, you have selected the wrong delivery country. This must have been selected correctly for various reasons (tax, shipping costs, correct internal accounting). It is mandatory for the customer to select the correct country of delivery. We therefore ask for your understanding and would be very pleased if we could be there for you again soon, thank you very much.

Dear customer, Thank you for your order and for your review. It's great that we were able to satisfy you with our service. We are pleased that you can benefit from our attractive prices. In order to continue to guarantee you the best possible prices, we are unfortunately unable to offer free returns for all countries. However, we regularly check the possibilities and assure you that we offer our customers fair conditions. You can view our return conditions for your country of delivery transparently on our website at any time before purchasing. We therefore kindly ask for your understanding for our approach.

Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country equally when it comes to return shipping costs. In our webshop we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!

Dear customer, thank you for your order and your feedback. We are sorry to hear that you are not entirely satisfied with the packaging of the item. However, we hope you enjoy the products you ordered, and we are always happy to help.

Dear customer, thank you for your feedback. We apologize for the inconvenience. I have reviewed your case and could not find any error. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.

Dear customer, thank you for your order and your review. We are sorry that you have apparently experienced some inconvenience. I have checked your details: There was indeed a small discrepancy in the finish of this product. We have therefore offered you a full refund on return or compensation if you still wish to keep the item. You wanted to keep the item and opted for compensation. We apologize again and hope you enjoy the item.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. We apologize for the inconvenience. I have reviewed your case and could not find any error. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time using our contact form.

Dear customer, thank you for your comment. I have checked your case. You have not received a timely response to your email inquiry, we are sorry about that. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.