bike-discount.de/en
Reviews:

14,703 reviews in the last 12 months51,736 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

 Sort by  
Relevance
(12857)
(208)
Reset
Apr 25, 2024
 Verified review
Excellent turnaround on my order. Within hours. Stock control is excellent. If it’s out you give an expected due date that’s often exceeded. To do better- I build my order over a feed days as I need items but if I don’t place the order within a few days the basket is emptied and I have to start again - if that could be sorted would be great. Also if items go out of stock while in my basket you remove the item without a message or stock out message and I don’t realise it’s gone out of the basket.
Report review
Apr 25, 2024
 Verified review
First of all, great bikes at super low prices. The search for new equipment should start with Bike Discount. The order arrived very quickly and in perfect condition. The bike came practically ready to ride. Contact with the seller 5 stars. I recommend it to literally everyone. If I were to find any disadvantages, it would be the selection of available bike versions on the website. Sometimes we just have to give up something for the sake of something else.
Report review
May 3, 2024
 Verified review

DE vs SK

Vzhľadom k tomu, že som urobil v tomto obchode viacero objednávok a všetky boli vždy v poriadku, tak ani nemám v podatate žiadne výhrady. Jediná vec, že pre objednávky konkrétne k nám na Slovensko sa zmenilo poštovné a cena každej položky sa o cca jedno percento zvýši ak prejdete k platbe...
Report review
Apr 29, 2024
 Verified review

Online order sent to DK works great

As soon as the parcel is registered in Germany I can see it in my mail app. Very convenient and easy
Report review
OM
Apr 30, 2024
 Verified review

Always count with delivery chaos and Bike Daicount will solve everything! A Happy customer 100% satisfied! 😊👌✌️

Always count with delivery chaos. Though you will always get your bike and products, though it may take time. The bike package is outstanding well packed. If something is missing in your package Bike Discount will fix it! Just call them even if you are in panick mode, they will help you. And they will solve all the problems fast.
Report review
13 days ago
 Verified review
Good selection of products, fair price, good communication channels. It would be even more nice to have the option to select a package box(automat) of the delivdery provider (for example DPD box). I prefer DPD (from bike-discount) because I can redirect the parcel to a box in case I am not available at the delivery address
Report review
6 days ago
 Verified review

I recommend to everyone

Very well-maded domestic bike brand Radon. I ordered Rafon Skeen Trail 7.0, it has very good specification for affordable price. It just needed a few adjustments and was ready to ride. I don't regret a penny spent on this bike :) Also good contact with the store via email.
Report review
9 days ago
 Verified review

Great Selection/Better Prices

They have the best prices most of the time, and they have a great selection for whatever you need for your bicycles, whether you ride road, gravel, or mountain bike. There are only a few products that I wish were more readily available, but an overall great selection.
Report review
5 days ago
 Verified review
Bike Discount is the reference for bike related articles. Huge article selection at the best price you can get in EU. Also, customer service is premium level, very responsive and helpful. Only thing I would love to see improvements is the delivery delays.
Report review
Apr 26, 2024
 Verified review

Accurate estimation on re-stock date

The shop provided an estimate on delivery of an item that wasn't in stock here or any other shop. I've set up an email notification and I've received email one day prior to the estimated date. Order was shipped the same day and got to my place very fast.
Report review
5 days ago
 Verified review

My package was damaged by PostNord..

My package was damaged by PostNord which I didn’t noticed when signing for handover. Turned out the package was missing a few items. PostNord customer service does not exist. But, Bike-Discount was kind to replace to the missing items at no cost :-)
Report review
May 1, 2024
 Verified review

The best

Good price, flexible returns, good support, overall very good, best online bike shop. Room for improvement: option to combine/merge two orders when still unshipped. A bit more friendly with delivery/returns for other EU states (Baltic :) )
Report review
Apr 26, 2024
 Verified review

Great product selection, prices and quick shipping

Purchased MTB tyres I had a hard time finding locally in Canada. Even with the $ conversion and shipping it turned out to be cheaper to order from bike-discount.de. Great experience. My tyre arrived quick only after a few days.
Report review
TM
7 days ago
 Verified review
Satisfying offer at great prices! Honestly it’s my first stop shop if I need/want new bike gear or parts. Even when shipping abroad they beat most competition on price. And as the title suggest they keep great stock.
Report review
HH
Howard O. H.
Newbury Park, California
May 2, 2024
 Verified review

My favorite MTB tire store

Have been using these folks for years and they always have delivered with the best selection on MTB tires, excellent prices and fast overseas shipping. Have recommended them to my family and friends,
Report review
6 days ago
 Verified review
Great buyer experience. Was able to cancel an order before it was processed after I discovered I’d ordered wrong size. Got immediate refund and reordered. Good value, fast delivery. Recommended!
Report review
8 days ago
 Verified review
Ordered a new set of wheels that were on a discount to a cost i could consider. The wheel arrived and are now fitted and working as good as expected. No delay in delivery and a happy customer
Report review
Apr 29, 2024
 Verified review
Webshop is great.. In first order one article was missing in the packet but after quick responce when I did a complaint on it they sent me a missing article in my second order free of charge..
Report review
4 days ago
 Verified review

Reliable and valuable cycling shop

Always very usefull to have this shop with products difficult to find anywhere at affordable price. Reliable. If boxes could be more waterproof to avoid rainy delivery to damage them.
Report review
Apr 23, 2024
 Verified review
Great shopping experience, good choice of items, competitive prices, quick dispatch & delivery. There could be some discounts on the shipping, if you spend above a certain amount.
Report review