I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Always great. I bought in 2020 a Radon Render 8.0 Perfekt delivery.
And after that big order for my it didn't stop with upgrade my mtb gear.
I had to have the total cleaning and service kit to keep my bike in perfect condition and many more.....
Bigger rear brake, hub, front fork shaft, chain, helmet, backpack, jersey, gloves,
cap, tools, and so much nice stuff, the have it all.
Also great feedback or solution when you ask for help.
Thanks bikediscount team.
Kockyn.
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5 days ago
A truly reliable online shop. The prices are the lowest i normally find on internet. The only thing i think they could manage are the shipping costs, they are a little bit expensive, particularly to my country, Portugal. Other thing i notice is the changing price accordingly to the shipping country comparing to the same article price sold to Germany.
Apart of that, everything went fine with all my purchases.
I highly recommend this shop.
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10 days ago
Great On-line Shop for MTB
You guys only need more offers on shipping to help with shipping costs. DHL is asking for whatever they want now. That is the only suggestion for improvement.
Besides that, they have all the best parts and brands on MTB you can possibly need. It was the only place (literally on the planet) where I could find my tires.
Great experience, great price, great everything.
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2 days ago
Product offering is very good and competitive. Fast delivery times is astonishing and not taken for granted. This time though the delivery time was a bit longer due to change in delivery model. Usually DHL makes the whole delivery from seller to buyer but this time the Finnish post office took part of delivery. And the Finnish post office is always very slow.
As a bike enthusiast, I love shopping on bike-discount.de. With a good customer service and an excellent choice of bike parts and accessories its my favorite online shop. Fast shipping also adds up.
It would be great to get notified when items in my cart or wish list change prices. And as any customer would like, more discounts, please :)
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May 14, 2023
Even if the gear I ordered didn't fit with my need, the shop was good : ship, fast and nice.
I paid throught Amazon and for the sent back I didn't get the shipement page automatically. A small email to the shop and they sent me the doc by email. The refund was on my account few day after the reception.
All good!
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May 4, 2023
My experience with this online store has been very positive. Wide variety of products, good prices, and fast shipping.
So far, nothing negative to mention and I will continue to buy from them.
I think they can improve customer service.
I hope they continue to provide a better and better service.
Recommend.
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May 3, 2023
Everything went smoothly, I cancelled one order, no problems except the canceling process is convoluted, it should be more straight forward. I struggled to find the way to cancel. I like that they are using DHL which is most reliable for my address.
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2 days ago
I like how helpful their customer service representatives are. Their prices are also good. The only improvement could be the response time but with a response within 48 hours they are certainly not doing bad compared to the rest of the industry
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4 days ago
Best prices and great service. Only the best parts and fast delivery from Germany to Holland. Only thing is you cannot pay Ideal only bank account or credit card. With bank account it takes a day longer to check the money between the accounts.
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2 days ago
Los artículos son tal como en la descripción, buena relación calidad precio y rapidez en la llegada del pedido. Biela Deore Shimano 175mm,10v,30T, con su caja de pedalier. Montada en una Trek X Caliber 8 2016. Aconsejo este vendedor.
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3 days ago
I once wrote them about a delay I thought one of my orders has had. Actually it was my fault because I didn’t realise that in the initial mail they had informed me about that. Nevertheless they were so polite and answered me at once.
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3 days ago
Simple to find what you need. Maybe try and look at your shipping costs. Can become expensive if you need more than one item. Maybe have one price for multiple products. Pay for the largest product and add the remaining products.
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May 5, 2023
Very wide offer and competitive prices. Very rapid sending.
Search criteria adapted to categories could be a big improvement in the website (ex: when navigating bike carriers a criteria should be material: steel/aluminum/plastic)
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4 days ago
Very competitive prices and affordable shipping to north europe. Lots of products in stock and wide product range.
Not sure if you already have, but would love to see inverse progressive shipping costs when I order more.
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7 days ago
We have successfully placed several business orders and all of them were treated correctly. This site offers good pricing for most of the goods. Many items are in stock so this is also very good. Thanks for the service!
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10 days ago
Endlose Kommunikation. Das Fahrrad war extrem gut verpackt. Alle Zubehörteile kamen in einem separaten Paket am selben Tag wie das Fahrrad. Das System hat wirklich einwandfrei funktioniert. Ich habe keine Beschwerden.
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9 days ago
Very good selection, availability information available, the prices are very competitive.
Only time I didn't get the support I was expecting when I bought a bike . All in all, one of the best bike shops in the net.
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May 15, 2023
Todas as compras que realizei até ao momento chegaram dentro dos prazos previstos e sem qualquer motivo de reclamação.
Recomendo esta loja online pela eficiência, eficácia profissionalismo e preços dos produtos.
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4 days ago
Bike-Discount has a huge selection of products, from known and lesser known suppliers. They ship fast, shipments are very well packed and the prices are the lowest I can find.
Couldn’t wish for anything more! :)
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