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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Very quick to dispatch orders.
Very reasonable prices especially on black friday, made a killing on parts.
Price of stuff in comparison if purchasing them in Ireland. We are getting maced in Ireland on goods compared to the rest of the EU.
Box it arrived in had 2 big holes in it, don't know did it happen when with the courier company or with the Irish Post service...
But if something fragile was in the box in sure it would have been damaged, otherwise I'm very happy ordering again and again and these great prices.
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Nov 12, 2023
Verified review
I can 100% recommend this e-shop. I made a payment mistake on my first order. It was my fault but the team at bike-discount.de had a lot of patience with me and did their best to help me to solve the problem. On the second order, I paid by credit card and had the bike at home in Switzerland within a week. Everything was ok. Once again, a big thanks to the whole team.
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Nov 17, 2023
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Genuinely nice experience while shopping
I believe the site offers best prices compared to any other shop I've seen. Besides that, they are super fast when it comes to delivery and the customer support is the best I've had an encounter with. Also, while buying thing you ship worry free. That would be some of the best things about Bike Discount for sure. I'd recommend it 10/10!
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4 hours ago
Verified review
Bike Discount
I use Bike Discount above all others as the service is second to none and very fast delivery.
Prices are much better than other retailers.
I have never had an issue with them, I even mistakenly returned an item and they sent it back free of charge although it was my fault.
Every bike shop youll ever need.
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Nov 22, 2023
Verified review
I don't know if it's their fault or the courier's fault, but the package arrived in my country without the full address. It only had the street name and number, nothing else. Even my phone number was not part of the package, so I had to call the courier to solve this.
Everything else was 5/5
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8 days ago
Verified review
Best pricing for branded parts
Orders are processed quickly and delivered quickly. All items from the order arrive in one package(carefully packaged to ensure nothing is damaged).
I made three orders from bike discount,for my bike build, and got everything from compressionless brake cable housing, to the to the wheelset.
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Nov 23, 2023
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Helpful customers service
There were some discrepancies between the description of the article and specification sheet on the website. Customer support was good and after receiving an explanation mail the order proceeded smoothly as usual. A package with requested products arrived to my doorstep in a few days.
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4 days ago
Verified review
Very attractive price, will be event better with free delivery over certain amount. The name of one of my purchase items is wrong, I ordered "Fox Defend Lite Short" but came "Fox Ranger Lite Short". Actually, there is no Defend Lite Short in Fox's product line, please correct it.
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7 days ago
Verified review
Have a good range of quality products, excellent prices and a website that makes it very easy to search for and find what you want. Website has clear details on what you are ordering too. The delivery company used - DPD, in Portugal were absolutely terrible.
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11 days ago
Verified review
Very close to be fine! Items availability, order related notifications, speedy shipment, customer support - all is fine.
A bit annoying each time have to select English and delivery country to get proper prices (why it is not stored in cookies?).
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5 hours ago
Verified review
Excellent price/quality
Excellent price
Good and fast response on contacts
Acceptable shipping duration
Lot of choice
I remember I bought another bike years ago in discount (older model)
Apparently it got out of stock and I got the new model for the same price
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Nov 20, 2023
Verified review
Very good online bike shop
Items are delivered very fast, considering my location is outside of Germany. Shipping could be a bit cheaper but ok. Very good prices and descriptions are accurate especially for items like shoe sizes. Will order again definitely.
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11 days ago
Verified review
Bike discount has some of the best prices around, as well as incredible speed of delivery. It's super simple to use, the descriptions/pictures are very clear, and I've never had a single issue, been ordering parts for years!
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3 hours ago
Verified review
Great price and great service!
I received the bike with a blow in the rear wheel. This happened during transport. Bike discount immediately sent a new rear wheel and offered to pay for the bike repair. Great service!
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7 days ago
Verified review
Excellent seller! They have a very large inventory and top products at a great price. I will continue to be a loyal customer and look forward to buying more products in the future. Thanks again and enjoy Christmas.
The have a super selection of bikes and components. Ordering is really easy and orders are usually processed really quick. Customer service is great, and in case of a problem, they try and help you with a solution.
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7 days ago
Verified review
Very fast delivery. I placed my order on Friday and I got everything delivered by Tuesday noon next week. Considering that the delivery was outside of Germany that was super fast. Will come back here again.
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10 days ago
Verified review
Best prices that I could find and a speedy delivery service make it my go to site for all bike parts. The website always tells you if somethings out of stock and you get a reminder when it s back in.
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Nov 12, 2023
Verified review
Spot on services
3rd time I have used them. Always the same great service. As I live in Gibraltar tgey take off Vat at payment. Much better than a certain other supplier in UK.
Will use them for future purchases.
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Nov 10, 2023
Verified review
Der har været en rigtig god og tydelig kommunikation under hele forløbet.
Når jeg har stillet spørgsmål er de blevet besvaret hurtigt og præcist.
Og så har i stort udvalgt til den rigtige pris.
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