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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Very fast delivery. I placed my order on Friday and I got everything delivered by Tuesday noon next week. Considering that the delivery was outside of Germany that was super fast. Will come back here again.
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7 days ago
Verified review
Best prices that I could find and a speedy delivery service make it my go to site for all bike parts. The website always tells you if somethings out of stock and you get a reminder when it s back in.
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Nov 12, 2023
Verified review
Spot on services
3rd time I have used them. Always the same great service. As I live in Gibraltar tgey take off Vat at payment. Much better than a certain other supplier in UK.
Will use them for future purchases.
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Nov 10, 2023
Verified review
Der har været en rigtig god og tydelig kommunikation under hele forløbet.
Når jeg har stillet spørgsmål er de blevet besvaret hurtigt og præcist.
Og så har i stort udvalgt til den rigtige pris.
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Nov 9, 2023
Verified review
After two orders - positive experience.
Products have been as advertised. Shipping was fast and prices are on the low side. All in all positive experience. For expedited delivery I would love to have DHL europaket as delivery option.
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7 days ago
Verified review
Easy platform to buy....plenty of…
Easy platform to buy....plenty of parts. The filters do not work properly. The delivery time is right for my country. After a specific amount of money i believe shipping cost should be free.
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Nov 8, 2023
Verified review
You land on the desired information in three clicks
Selected products in well organised categories. Variety of offerings. You land on the desired information in three clicks. Very fast shipping. Good well packed with all needed documentation.
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Nov 9, 2023
Verified review
Extra quick shipment and great prices.
Package was sent the day it was ordered and was delivered to Poland in 2 days. It was nicely and safely packed. Price was best I could find by far and cost of shipment was really low.
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Nov 11, 2023
Verified review
On my last order my phone number was missing and it was hard for courier 🚚 to deliver my goods.
On various bike parts, their weight is missing which is important information for me
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12 days ago
Verified review
Everything wen’t well. Except there where no mention that the product wasn’t in the original package, only in plastic covers.
Didn’t effect on me, but it might bother someone else.
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Nov 14, 2023
Verified review
Good website, easy to navigate. Competitive prices. Quick despatch of items ordered.
But they don't have the comprehensive range of products that some other online retailers have.
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Nov 13, 2023
Verified review
Great stuff
This time, I bought some gear sprockets and a chain. They were cheap and delivered fast. What else can you wish for? Other orders in the past were always quick and correct as well.
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4 days ago
Verified review
Great products and reasonable prices. The only reason I don't give 5 stars is because the shipping prices are very high. Overall I am quite satisfied with the products purchased.
De nombreuses commandes sur ce site sans le moindre problème.
Prix souvent excellents, choix important, livraison rapide, on est sur le top de la vente en ligne. Rien à ajouter.
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Nov 14, 2023
Verified review
Hola, estoy contento con la tienda, que preparo y envio el pedido el mismo dia, no en cambio ls empresa de transporte, ya que pagas los portes, tardaron 1 semana en recibirlos
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6 days ago
Verified review
Large selection of products, low prices, fast delivery.
In my case the only shipment option is DHL, which is fast, but rather expensive. Cheaper options would be appreciated.
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Nov 20, 2023
Verified review
Awesome buying experience! Account registration very easy, product well described and arrived before the expected time.
The item I bought is just perfect!!!
Top rated store!
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5 days ago
Verified review
Everything’s was great, it would be nice to maybe to get a little voucher after you spend more then €1000 with them, just as a thank you.
I do t think that costs too much.
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Nov 10, 2023
Verified review
Fast delivery, great amount of parts on stock. Also customer support is great, they contact you if there is something wrong with the delivery and sort it out in few days
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Nov 8, 2023
Verified review
Objednal som si ponožky Bike race 4.0, ktoré boli veľké. Uvádzaná veľkosť 45 - 47 na moje nohy 45 sú veľké. Posielať späť za svoje náklady je mínus. V môj neprospech ☝️
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