bike-discount.de/en
Reviews:

14,236 reviews in the last 12 months49,875 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Apr 21, 2023
 Verified review
I have made several purchases with them, and I have always been happy with their service.
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Mar 16, 2024
 Verified review

fair price

its an ok webshop and fair price except not so much choices on parcel delivery companies
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Dec 16, 2023
 Verified review

Helped me with issue DHL

Helped me with a refund, when the problem was with DHL. Problem solved by bike discount
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Nov 14, 2023
 Verified review

Service plus.

Good information, best prices, fast service. At the moment bikediscount is my N1 shop ))
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Oct 26, 2023
 Verified review

Positive experience

All products shown available that I ordered were delivered. Very quick delivery as well.
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Oct 26, 2023
 Verified review

Nice store with good prices

Buying at this store quite a long time, all orders came on time, quality as usual great.
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IP
Sep 18, 2023
 Verified review
I like the wide array of products, cheap cargo prices and working return system(tested).
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Aug 22, 2023
 Verified review

Quick delivery and low prices products

Highly recommended, good products quick delivery and low prices than other online shops.
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Jul 31, 2023
 Verified review
Excellent service and inventory availability. Competitive prices and fare shipping fees.
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Jul 31, 2023
 Verified review
Product pricing is competitive and parcel tracking to another EU country is transparent.
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Jul 19, 2023
 Verified review
Reliable shop, purchased from them for more than 10 years several times. Always correct.
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Jul 19, 2023
 Verified review
Good variety, very informative, easy to find what you want and understand what you need.
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Jul 14, 2023
 Verified review
Good prices on certain brands, making shipping to the US well worth the cost of shipping
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Jul 7, 2023
 Verified review
The communication if the product is not on stock. Quick sending after order the product.
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Jul 5, 2023
 Verified review

Fast shipment, good customer service

Fast shipment. Good price Resolved a quality issue with one of the items to satifaction.
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Jun 5, 2023
 Verified review
Great value on the website, pretty quick delivery too can't fault them on their service
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May 26, 2023
 Verified review

Value for Money!

Products arrived quickly and as described. The price was the lowest I could find online!
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May 7, 2023
 Verified review
Relatively good/nice price, quick delivery and I’ve so far always got the ordered items.
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May 7, 2023
 Verified review
Everything went smoothly. Even when they forgot to pack some screws they ofered refound.
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May 5, 2023
 Verified review
Ordering was easy and products were good. Delivery took some time, but goods were large.
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