bike-discount.de/en
Reviews:

14,760 reviews in the last 12 months52,015 total reviews  

4.80
Excellent

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Certified since: Jun 7, 2022
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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Aug 24, 2023
 Verified review

ok overall

It used to be that they would ship the order immediately in the past, but this year they took 3-5 business days so ship products that I made sure were IN STOCK. Other than that it's ok.
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Jun 16, 2023
 Verified review
Great shop. Good service. They could reward people who buy over 5000 euros with some kind of incentive or show some gratitude for the business, like I know they are German.. but come on!
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Jan 9, 2024
 Verified review
The quality is good, good protection from the water, I would think more for a narrow foot, a -15°C ride for an hour and a half with still shoes perfectly, but with warm socks. Thank you
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Jan 16, 2024
 Verified review
Excellent and speedy! I have so far had no issues with Bike-Discount.de. Quick handling and delivery. Price comparison with other online retailers revealed them to be the best choice.
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Sep 3, 2023
 Verified review
Good prices and a lot of bicycle parts in stock. Delivery costs to Slovakia could be lower, other German bike shops have them much lower. This prevents me from buying things under 50E.
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Aug 27, 2023
 Verified review
Ordered walking shoes. Felt a bit weird, but the whole process was smooth and i received the shoes fast. The shipping confirmation noted my bike was on its way, but turned out fine ;-)
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Nov 9, 2023
 Verified review

Extra quick shipment and great prices.

Package was sent the day it was ordered and was delivered to Poland in 2 days. It was nicely and safely packed. Price was best I could find by far and cost of shipment was really low.
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Aug 28, 2023
 Verified review

Happy customer …

All products were available and shipped fast, the products bought were all adequate except for the Cube cycling jersey, it was basic quality and size was not true . All the rest great
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Jun 28, 2023
 Verified review
I was looking for a riser bar, found just the perfect one for really reasonable price. Bought it right away with few extras. Delivery was fast and shipping costs affordable. Good job!
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May 27, 2023
 Verified review

An online shop you can trust

Delivery was done as announced. Product (bike) was almost already mounted. Quality of service is excellent: cancellation of orders and refund are processed very quickly. Appreciable.
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Nov 3, 2023
 Verified review
Fair and competitive prices in a general way; the speed and efectiveness of the deliveries. Also the customer service, more from what I've heard about than from personal experience!
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Oct 16, 2023
 Verified review
Great items and prices. Postage is also reasonable and delivery is fast. The only issue is that some particular items, e.g., lubricants, are unavailable for shipping to my country.
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SS
Steffen S.
Moerzeke
Sep 10, 2023
 Verified review

Not the fastest delivery but still quick.

Ordered a few times already. Great prices, enormous choice. Not the fastest delivery but still quick. Did an upgrade with the a new chain and AXS derailleur. Happy with my purchase.
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Aug 28, 2023
 Verified review

Good value

Parcel arrived as expected, the items are as described and well packed. I've taken benefit of 'Best Price' campaign and got a discount. Recommend this website as trusted and serious.
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JW
J W.
Courchevel
Aug 21, 2023
 Verified review
Great products at great prices! Had everything I needed without having to search around other online retailers. Communication and shipping very good. Will definitely be using again.👍
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Aug 5, 2023
 Verified review

High qualty service

Stock alerts were very useful. Unfortunately I had to return some items due to sizing, but the service and return process is straightforward and hassle-free. Absolutely recommended.
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Apr 23, 2024
 Verified review
Great shopping experience, good choice of items, competitive prices, quick dispatch & delivery. There could be some discounts on the shipping, if you spend above a certain amount.
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Nov 11, 2023
 Verified review
On my last order my phone number was missing and it was hard for courier 🚚 to deliver my goods. On various bike parts, their weight is missing which is important information for me
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Oct 10, 2023
 Verified review

Ordered many times, always fine

I have ordered many times. Wide selection, reliable and quite fast (about 1 week usually) deliveries also abroad (in my case to Finland), reasonable prices, everything as promised.
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Sep 12, 2023
 Verified review
Simply, the best. Unparalleled pre and after-sales customer support and service, genuine parts, fantastic prices and speedy delivery set bike-discount.de apart from the competition.
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