bike-discount.de/en
Reviews:

14,360 reviews in the last 12 months47,512 total reviews  

4.80
Excellent

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Certified since: Jun 7, 2022
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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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3 days ago
 Verified review

Always a pleasure to do shopping

Highly recommended, great price, and fast shipping. Communication is quick, and refund when needed is super fast.
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Feb 1, 2024
 Verified review

Quality Products and Discounts but Expensive Shipping

Great selection of quality products, great discounts, but expensive shipping costs for occasional and small orders.
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13 days ago
 Verified review
It was a good experience although there was a problem with a product I got a good response from customer service.
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Feb 7, 2024
 Verified review
Refund process was amazingly quick...Super Fast delivery of the order. Very quick agent reply from email support
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Jan 28, 2024
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Perfect choice

All went perfect from selecting product on website till delivery at home. That's all I want. So, perfect for me.
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Feb 6, 2024
 Verified review
La rapidez de envío, la calidad de los productos, número de productos disponibles y por supuesto los precios.
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Jan 29, 2024
 Verified review

The best internet store!!!

Perfect in all of them. Immediate response, Βest prices, Immediate response, fast delivery. I highly recommend
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Feb 5, 2024
 Verified review
Good pricing, fast delivery. I would work on decreasing the shipment cost, or provide free shipment treshold.
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Jan 27, 2024
 Verified review

One of my favorite shops

Great selection, good prices, the goods are nicely described. Only the website is acting a bit slow lately...
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4 days ago
 Verified review
delivered to Warsaw within 4 days from the date of placing the order everything is in the best possible way
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6 days ago
 Verified review
Support can be better! Best Price Request not understand work or not! Can't add items on already made order!
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13 days ago
 Verified review
This is internet shop which always provides high quality service, the lowest prices and very quick shipping.
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Feb 9, 2024
 Verified review
Everything went smoothly and clearly communicated via email. Just a little slow on the delivery in Croatia.
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Feb 5, 2024
 Verified review
Total confidence in ease of transaction, safety of packaging, prompt delivery and quality items as ordered.
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Feb 1, 2024
 Verified review
Very good online shop Good diversity of products and good prices and fast shipment One of the best I used
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Feb 5, 2024
 Verified review
Excellent seller!!! Good prices and a lot of bike products! Fast shipping and very careful with package!
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Feb 1, 2024
 Verified review
Best prices on the net. You should give the option of free returns from Greece, at least for clothing.
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Jan 30, 2024
 Verified review
I did not have to worry about the delivery it came in about 1 week with everything I ordered thanks
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20 hours ago
 Verified review

Good bike shop

A good bike shop. Nothing to complain about. I have already ordered two bikes from Bikedisscount...
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3 days ago
 Verified review
Ordered a wetsuit, it arrived in time, nicely packed, no hassle! Was affordable as well. All good!
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