bike-discount.de/enReviews

: 23,932Excellent

4.78

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,022 verified reviews in the last 12 months

23,932 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(181)
 Verified review
4 days ago
Price and availability is good. Delivery to the Netherlands vould be better
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 Verified review
8 days ago
Good customer service, good prices. Slow to ship compared to competitors.
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 Verified review
22 days ago
Received, exactly what I wanted. 1 week delivery from Germany to Denmark.
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 Verified review
2 days ago
Good range of products. Good prices. Easy shipping. What’s not to like?
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 Verified review
12 days ago
I found a lot of small spare parts and the time delivery was very short.
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 Verified review
22 days ago
Site sérieux et fiable Produit conforme à la description Je recommande
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 Verified review
24 days ago
I received exactly the products I bought, well packed and fast delivery.
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 Verified review
25 days ago
Tempo de entrega rápido. Bons preços. Muito material em stock, disponivel
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 Verified review
1 month ago 
Good prices, descent overview on website, no back in stock notifications.
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 Verified review
5 days ago 
Correct handling of orders. Even when your order get lost by the courier
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 Verified review
8 days ago
A great online bike store that always has great service and super prices
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 Verified review
14 days ago
Quick shipment, nicely priced, large number of bike components in stock.
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 Verified review
20 days ago
Very good bike shop, but delivery company, DPD, is too slow occasionally
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 Verified review
22 days ago
Široká ponuka bike parts a za optimálne ceny v porovnaní s konkurenciou.
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 Verified review
24 days ago
Good pricing, excellent service and delivery. Good selection of products
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 Verified review
3 days ago
Parts unavailable on-line elsewhere, dispatched as ordered and promptly
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 Verified review
12 days ago
As usual, quick service, delivered what was ordered to my satisfaction.
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 Verified review
1 month ago
Only good to say.. My experience with this shop has only been positive.
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 Verified review
3 days ago
Everything are good, except some goods have no delivery to my country
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 Verified review
8 days ago
Delivery was really fast, packaging is great and item was as described
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