Trustmark
Certified since: Sep 12, 2022Valid
Verified identity
Encrypted data transfer
Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Customers overwhelmingly praise the fast shipping and quick delivery times. Many customers appreciate the competitive or good prices offered by the service. Customers note the wide variety and good availability of products and spare parts. Many reviews mention that orders arrive well packaged and in excellent condition. Customers find the store reliable, with accurate stock information and smooth transactions. Customer service is generally seen as fast, helpful, and polite, though a few mention areas for improvement.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsrcfox.de/en
(10)
(12)
(5)
(20)
(333)
Verified
They always ship my orders quickly, and the prices are significantly lower than in the Netherlands. The stock levels shown on their website are always accurate, too, which I find very reliable.
I’ve been ordering from here for years and will certainly continue to do so in the future. Prices in the Netherlands are simply far too high.
Verified
One od the best e-shops to go :)
Wide selection of RC models and spare parts with good availability. Purchases are packaged safely and neatly, and shipped quickly. Shipping fees are slightly higher than the competition, but acceptable for larger orders. Customer service is fast and polite. I recommend it to every RC enthusiast :)
Verified
Our apologies and best wishes to you!
Improve your customer service. You should think not just about profit, but also about your customers' worries.
If you are selling a new product (Vanquish VRD Mullet Kit) for nearly 500 euros and you know in advance that the factory seals have been broken and there is no guarantee that all components are included, then it would be right to inform the customer about this at the time of order placement or shipment.
When I asked, "How is that even possible?!" RCFOX just said that at their store all kits of this model come with broken seals — followed by the usual apologies and best wishes.
When I asked for a refund, they reply saying, "Sure, we agree, and we have sent you a return shipping label in a separate email."
The catch is, it's been a week ago, and that email still hasn't shown up. :(
Guess they forgot. It happens.
I presented this set to my son for his birthday, mentioning that it it fine that the set had been opened by someone before.
Verified
“The Viper 9mm arrived in excellent condition, and I couldn’t be happier with your service. The shipping was impressively fast—it arrived in Iceland much sooner than I expected.”
Verified
Huge variety of RC models in one place. Pricing is very competitive, also huge amount of spare and tuning parts. Ships everything quite fast. Satisfied client for sure and will buy from them in the future.
Verified
Clear item description and prompt delivery, although delivery rate could be lower for small packages.
Verified
Nice and fast Shop
Nice and fast Shop. 1⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Verified
1st time customer, item arrived quickly and was very well packaged. Many Thanks
Verified
Από την αγορά εγώ στην παραλαβή η εμπειρία ήταν υπέροχη.
Verified
Very professional team. Good and fast support.
Verified
Great service and fast delivery
Fast delivery, well packed products and everything matched my order. RCFOX customer service answered my questions clearly before purchase. Very satisfied, I recommend this shop.
Verified
I took the part that it was missing from my r/c very fast.
Verified
Very fast delivery from Germany to Slovakia. All packed very carefully and without any damage despite traveling the long way. Appreciate and ready to buy more from this shop in future...
Verified
The best rc store in Europe…keep it up
The best rc store in Europe…keep it up
Verified
Delivery always perfect, and convinient prices too.
Verified
fast delivery and good service👌👍
Verified
Im vey happy to shop from you
Verified
Shopping med easy.
Fast delivery.
Verified
Ačiū už greitą pristatimą.
Verified
Excellent service in every respect and a good price