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Top positive review
Oct 1, 2023
This was my first dealing with your firm and it was very successful. The selection of Australian wines available was good and much appreciated as I was buying for a family member who misses his Australian reds while living in Germany. I was kept informed about the progress of the order and it arrived very promptly and was much enjoyed.
8wines was fine but the ups delivery was catastrphic. They simply left the wine at a relay point that had no parking and was difficult to access. By contrast, a similar wine order from Burgundy was delivered to my door.
we checked the tracking log and found the delivery was not late. The delivery time was longer because of the remote location. Unfortunately, no daily deliveries are scheduled for this specific location, so it took a little longer for the wine to get to you. Because UPS standard shipping has no guaranteed delivery date, we can't find fault on our or even UPS's side.
We hope you are enjoying the wine and will reconsider ordering from us again - this time, please account for the delivery time to your specific location.