webshop.chocolates-sweets.be/en/ Reviews:
Review summary
Reviews for webshop.chocolates-sweets.be/en/ are consistently positive. Customers frequently praise the excellent quality and taste of the chocolates, describing them as delicious and often the best they have ever had. Fast delivery is another highlight, with many noting that orders arrive quickly or even earlier than expected. The packaging is often complimented for being careful, secure, and beautifully presented. Customers also appreciate the easy and efficient ordering process, finding the website simple to use. Customer service is regularly described as friendly, efficient, and responsive. Additionally, the wide variety and option to customize chocolate selections are valued, and some customers note the reasonable pricing. However, a few customers mention occasional issues with customer service that could be improved. Some also express a desire for an even broader selection of chocolates. High shipping costs or customs charges are cited by a notable minority as a drawback.
This text was automatically created by an AI system from user reviews.
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Reviews for webshop.chocolates-sweets.be/en/
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We love all of your products and in our opinion nothing could make them better! We have bought chocolates from you for a long time and will continue to do so in the future.
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Excellent service, delicious chocolate
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Quick response and a clear attitude to problem solving
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Dag Anita, dank je wel voor de 5 sterren! Wij bieden online de optie om een wenskaartje toe te voegen waarop u een persoonlijke boodschap kan aan toevoegen. Deze wenskaartjes zijn reeds verkrijgbaar vanaf €1 en in verschillende thema's: dankjewel, happy birthday, spoedig herstel, ... Met vriendelijke groeten, Leonidas Online Shop Gistel
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Sent as a gift to my friends in Spain. Thrilled with prompt service and packaging.
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Problems with payment with Mastercard. Had to use Visa to complete the payment.
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Great customer service. They called me immediately to make sure the chocolates arrived when I needed them. They are great!
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Non delivery 2 weeks after order
Answer by webshop.chocolates-sweets.be/en/
Our sincere apologies, Véronique. Your order's delivery was indeed delayed due to the excessive volume of packages the carrier had to process during the Black Friday weeks. Unfortunately, this is within our control. Thank you for your understanding. Kind Regards, Leonidas Online Shop Gistel (BE)
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
NOT as advertised
The biscuits that were delivered were NOT the ones advertised. We purchase DANISH butter cookies because we needed gifts as Danes, but what we received was not the ones on the webpage!
Answer by webshop.chocolates-sweets.be/en/
Hello Anders, we only have one type of biscuits in a round tin box of 400g. Please send us a picture of the item you received so we can propose a solution if we made a mistake. Kind Regards, Leonidas Online Shop Gistel (BE).
Wonderful service, open questions for Leonidas
It’s a wonderful shop, truetype concerned about customers needs and wishes.
However, after my last order I had impression that Leonidas didn’t stick to old products and that quality somehow has changed.
Answer by webshop.chocolates-sweets.be/en/
Thank you for your trust! The quality hasn't changed at Leonidas. Why do you think so? Leonidas is currently building a new production site to further improve quality. Starting in August, half of the product range will be produced at the new site, and by next year, everything will be produced there. Quality is very important to Leonidas, so it can only improve. Kind Regards, Leonidas Online Shop Gistel
Clear website, great delivery
Clear website, quick delivery and everything is being done to make sure that the chocolates are delivered cool
Answer by webshop.chocolates-sweets.be/en/
Thank you very much, we are glad to hear that you are satisfied with our products and service. Thank you for taking the time to share your experience, this is very important and useful for us. Kind regards, Leonidas Gistel Online Shop Belgium
