Review summary
Many customers appreciated the straightforward, easy, and user-friendly booking process, as well as the competitive pricing offered by the airline. Additionally, several reviews highlighted the professionalism, consistency, and friendliness of the airline staff, especially during in-person interactions. Some customers also found staff to be helpful when interacting with customer service. However, numerous customers experienced frustrations with website speed, stability, and technical glitches during booking or payment. Issues with sudden price increases, perceived lack of transparency, and dissatisfaction with additional charges were also reported. Negative feedback included confusion and dissatisfaction with extra charges for seat selection, inflexibility in booking changes, refunds, and the use of vouchers or credits. Many found promotional codes and credits difficult to use due to system issues or restrictive policies. Customer service interactions were mixed, with several customers expressing frustration over unhelpful or unempathetic agents.
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Let yourself be inspired by the sophistication of the French trip and live a singular experience by booking your plane ticket online! With more than 300 destinations served and a hundred countries cov...
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