koro-shop.ie
Reviews:

98 reviews in the last 12 months98 total reviews  

4.55
Excellent

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Certified since: Jun 22, 2023
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koro-shop.ie fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

10 days ago
 Verified review
Hi🙋‍♀️, I was very happy with my first order. I would like to try more of the products that I don't know yet. You could perhaps offer smaller trial packs for this. I would be really happy about some small sample packs that don't cost that much. Thank you
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Top negative review

2 days ago
 Verified review
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order. I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here. Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
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Reviews for koro-shop.ie

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Dec 1, 2023
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Nov 19, 2023
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Nov 9, 2023
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Nov 6, 2023
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Nov 1, 2023
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Oct 29, 2023
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Oct 19, 2023
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Oct 6, 2023
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Oct 4, 2023
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Sep 21, 2023
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Jul 26, 2023
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Jul 30, 2023
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Service does not adequate reflect price or quality of goods

Was far better in the past, vast majority of items out of stock, product handling by courier is poor... items in last 3 shipments have arrived damaged. Overpriced for quality of goods recieved and service provided.
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Aug 25, 2023
 Verified review
I didn't receive the correct package and haven't gotten a response from the company yet to acknowledge that or if my original order will be sent.
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BC
Nov 21, 2023
 Verified review
Your website will not let me by off your German website as everything is more expensive on the Irish site but I'm getting emails in German
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Answer by koro-shop.ie
Nov 29, 2023
Hi there, thank you for your feedback! Please can you contact our customer service team about this? We will be able to check this for you.
Oct 22, 2023
 Verified review
Did not receive my parcel after 10 days and even though I have raised a complaint a couple days ago, no acknowledgment at all.
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Answer by koro-shop.ie
Nov 15, 2023
Hi there, Thank you for your feedback and I apologise for the delay in receiving your products. According to the tracking your parcel was delivered on 26th October. If you still have not received it please do get in touch with our customer service team. Best wishes, KoRo Ireland
Aug 16, 2023
 Verified review
The package appears to have disappeared. DHL has no record of it.
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Jul 11, 2023
 Verified review
the bag of coated peas was opened
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Jun 30, 2023
 Verified review

Delivery too slow.

Delivery way too slow.
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