Reviews for FixPart.fi/fi
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the most relevant positive review
Dec 23, 2022
The part delivered was as described. Thanks.
The only thing I think was overkill was the delivery method (to the door by express delivery company PostNord) that was IMHO excessive as I only ordered new (rubber) drive belt for my old turntable. I would have been happy with less expensive method (letter / envelope) as it the product is very small and weight few grams).
I would actually suggest that there would be option (based on size/weight of the ordered product) for customers to select. It would also be more environmentally friendly to be able to use regular post service for small orders.
My 2 cents.
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the most relevant critical review
Aug 9, 2022
I ordered a product 20.6 that was supposed to be in stock and to be delivered fast. On 30.6 I enquired what is happening and the message was that it wasn't in stock and external provider has informed about a delay. I was told on 4.7 that I can cancel the order, which I said I want to on 5.7.
However, on 11.7 I got a message from Post Nord about a delivery, and I had already purchased and received the produt from elsewhere, since I needed it fast. I asked about a returning and I was told that I need to do it at my own expense. Fixpart would have done it with 20€ service, but I just marched to my local post office since I didn't want to get anymore poor service from Fixpart. The returning of the product cost me almost 30€, which I lost due to this farce.
Therefore I cannot reccommend this to anyone as you might understand.
Br,
Karri
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Reviews for FixPart.fi/fi
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May 9, 2023
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May 9, 2023
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May 9, 2023
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May 8, 2023
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May 7, 2023
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May 7, 2023
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May 4, 2023
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May 3, 2023
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May 3, 2023
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May 3, 2023
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10 days ago
Tuote tilattu 13.5. Eikä se ole vielä tullu perille!
On oltu sähköpostitse yhteydessä asiakas palveluun kysymyksien kanssa. Saatu vastauksia, mutta ei kysymyksiimme. Olemme kertoneet mm. että lähdemme matkalle ja toimituksellä on jo kiire, aikaa enää 2 päivää, sitten ei ole vastaanottajaa ennenkuin 5.6. jälkeen.
Lupaamanne toimitusajat ovat jo ylittyneet selvästi. 22.5. lähetys on ilmeisesti tullut Suomeen, mutta kun kysyimme milloin se on meillä tai mistä sen voi noutaa, siihen ei ole saatu vastausta.
Meidän eläkelaisperheen näkökulmasta toimintanne on ollut kaikilta osin välttävää ja liikaa oletusarvoista sille asialle, että asiakas selvittää missä pakettimme on.
Olemme hyvin pettyneitä teihin.
t. Kirsti ja Esko Itäpiiri
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Verified review
4 days ago
Delivery took 12 days instead of the promised 3-4 days. When the part (washing machine drain pump) arrived and was unpacked, I noted that the plastic cover of electric motor of the pump was broken. Because of the large pile of laundry we could not start the long process again and therefore I taped the cover. Now we just hope that the pump will last at least a few years.
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Answer by FixPart.fi/fi
2 days ago
Good day, I am sorry to hear that the product was not delivered in good condition. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Michèle, FixPart customer service
Verified review
3 days ago
Was sent incompatible part for Ignis ADL 232 dishwasher. Were needed upper tray's slider rail stopper. Bad quality for such a high price. I will never order spare parts again from fixpart.
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May 15, 2023
I havn’t got the product yet so it is hard to give a very good feedback. Hopefully it comes soon.
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Answer by FixPart.fi/fi
May 16, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Verified review
May 9, 2023
Fixpart works well, but delivery with Nordpost is not working at all, classless service.
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Answer by FixPart.fi/fi
May 12, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Michèle, FixPart customer service
Verified review
May 15, 2023
Toimitus kesti yllättävän kauan siihen nähden mitä sivustolla luvattiin
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Answer by FixPart.fi/fi
May 16, 2023
Hyvää päivää, olen pahoillani, ettet saanut tilaustasi ajoissa. Valitettavasti toimitus viivästyi hieman, mistä pyydämme anteeksi. Jos tuotteessa on edelleen jotain vikaa, pyydämme ilmoittamaan siitä meille. Bram, FixPart asiakaspalvelu
Verified review
Apr 24, 2023
I would give more stars if possible. Trying to find a spare part for a device. Google finds only discussion forums where others are trying to find said part, to no avail. Manufacturer doesn't help, they would certainly sell newer models of the product though. And then fixpart just casually sells these parts like it's no big deal. I was sure they were just scamming until the package arrived.
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Verified review
Apr 4, 2023
Easy.Simple. Even with English language was really easy to use when translated fro Finnish language
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Apr 18, 2023
Good search helped me quickly find what I needed, and items arrived at the promised time.
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Verified review
Apr 7, 2023
Kaikki toimi hyvin, osat astianpesukoneeseen tulivat nopeasti.
Selkeät sivut👍
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