hubauer-shop.de/en/
Reviews:

682 reviews in the last 12 months4,296 total reviews  

4.71
Excellent

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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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Jun 14, 2023
 Verified review
Easy to order and quick response from customer support, as always. Received the order quickly. Very satisfied.
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Jun 13, 2023
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Quality items Super easy to deal with Super quick delivery 100% Happy
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Jun 11, 2023
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Jun 10, 2023
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Honestly I'm speechless for both the professional attitude by Hubauer teams and immediate help & assistance which make this experience so great and rich for me! Thank you truly.
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Jun 9, 2023
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Jun 8, 2023
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Fast Delivery. Original BMW spare parts

I ordered rear lights, shipped ti Italy quickly. All good.
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Jun 8, 2023
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Jun 7, 2023
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Jun 5, 2023
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Perfect shop for Your car! Origional parts for good price!
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Jun 4, 2023
 Verified review
schnelle Lieferung und korrektes Geschäft
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Answer by hubauer-shop.de/en/
Jun 5, 2023
Thank you for your kind words regarding our delivery and business practices. We are committed to providing excellent customer service and strive to make sure every customer is satisfied with their purchase. We value your opinion and it means a lot to us that you took the time to provide us with your feedback.
JP
Jean P.
Dilbeek
Jun 3, 2023
 Verified review
Très détaillé et clair. La livraison et son suivi peuvent être vu étape par étape.
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Jun 2, 2023
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Jun 2, 2023
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Received as ordered. Good parcels tracking app. Recommended.
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Answer by hubauer-shop.de/en/
Jun 6, 2023
Thank you for your positive review, we are grateful for your kind words. We are glad that you had a pleasant experience with our parcel tracking app and we strive to exceed customer expectations. Hubauer Shop Team
Jun 1, 2023
 Verified review

Professional and Easy.

Easy to navigate website with option to use English which made it easier for me. The parts I ordered were dispatched quickly and arrived promptly too. With parcel tracking. Overall a very good experience.
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Answer by hubauer-shop.de/en/
Jun 6, 2023
Thank you so much for your positive review! We are delighted to hear that our website was easy to navigate and that the parts you ordered were dispatched quickly, with parcel tracking. Hubauer Shop Team
Jun 1, 2023
 Verified review
Great shop! Fast delivery, very well packed. Good prices. Always original. Recommend!
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Answer by hubauer-shop.de/en/
Jun 2, 2023
Thank you so much for your kind review! We are delighted to hear that you enjoyed your shopping experience with us. We appreciate your recommendation and hope you will continue to shop with us in the future. Thank you for your support!
May 31, 2023
 Verified review
Dobry partner
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for taking the time to leave your feedback, we really appreciate it. We are pleased to hear that you had a positive experience with us and we strive to make sure all of our customers have a great experience. We believe in providing our customers with excellent customer service and quality products. Thank you again for your review and for being a customer!
May 27, 2023
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May 27, 2023
 Verified review

Ordered a part and it came quickly.

Ordered a part for the BMW and it arrived in Holland very quickly. I'm happy with this store.
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Answer by hubauer-shop.de/en/
May 30, 2023
Thank you for your kind words. We are pleased to hear that your part arrived quickly in Holland. We take pride in providing excellent customer service and ensuring that our customers have the best possible shopping experience. We look forward to serving you again in the future!
May 27, 2023
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May 26, 2023
 Verified review
The web site is very celar, when in doubt the Support team answare the questions quickly! Good price for things and also for shipping. Will be a pleasure do furter orders.
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for leaving us such positive feedback! We are glad to hear you are satisfied with our website and that our support team was able to answer your questions quickly. We look forward to helping you with any future orders. Best regards, Hubauer Online Shop