hubauer-shop.de/en/
Reviews:

656 reviews in the last 12 months4,250 total reviews  

4.72
Excellent

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hubauer-shop.de/en/ fulfils all Trusted Shops quality criteria, including
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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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May 2, 2023
 Verified review
Very helpful, they promptly advise me about a price change. International shipment arrived very quickly
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Answer by hubauer-shop.de/en/
May 3, 2023
Thank you for your positive review. We appreciate your kind words about our prompt advice and speedy international shipping services. We take great pride in providing excellent customer service and are glad to hear that we have met your expectations. Thank you for choosing us and taking time for the feedback! Best regards, Hubauer Online Shop
May 2, 2023
 Verified review
rapidite d ' envoi ,reponse aux emails
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May 1, 2023
 Verified review
Parfait.... rapide et sérieux.
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Answer by hubauer-shop.de/en/
May 2, 2023
Nous vous remercions pour votre commentaire positif. Nous sommes ravis d´apprendre que vous soyiez satisfait du service rapide et fiable. Nous nous efforçons de fournir à nos clients le meilleur service possible et nous réjouissons du fait que votre expérience soit conforme à vos attentes. Nous vous remercions infiniment d'avoir pris le temps de nous faire part de vos commentaires. Sincères salutations de toute l´Equipe de la Boutique HUBAUER
Apr 30, 2023
 Verified review
Parfait et très sérieux !
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Apr 30, 2023
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Apr 30, 2023
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Apr 30, 2023
 Verified review
Easy to find car parts in website , delivery was very fast . Will continue to order from this website 👌🏻
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Apr 29, 2023
 Verified review
Easy shopping, fast delivery Recommended
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Apr 28, 2023
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Apr 28, 2023
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Apr 28, 2023
 Verified review
Colis soigné et livraison rapide
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Answer by hubauer-shop.de/en/
Apr 28, 2023
Nous vous remercions pour votre commentaire ! Nous sommes ravis que vous nous fassiez part de votre satisfaction. Nous nous efforçons de fournir à nos clients le meilleur service possible et apprécions vos commentaires, car ils nous aident à optimiser notre service. Au plaisir de vous revoir dans notre Boutique, Sincères salutations de toute l´Equipe de la Boutique HUBAUER