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Top positive review
Jan 10, 2024
Verified review
Great service.
Disappointed I ordered several items an the very next day (actually just a few hours later) they put everything on sale and also introduced the bid what you want to pay. I was disappointed for items that hadnt been fulfilled yet and didnt have the opportunity to receive the lower price. As a valued repeat customer I would have expected to have received the same sale price.
All items I ordered were packed together in one box, which is obviously cost efficient and environment-friendly, but the unboxing experience was slightly disappointing and felt a bit cheap in relation to the amount I paid. Just a plain brown box with items wrapped in plastic... the flyer with tips how to keep neoprene good was nice, but there is room for improving the customer experience.
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Reviews for kitemana.com
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Nov 3, 2023
Verified review
Huge stock. Very passionate and knowledgeable.
Never seen so much stock of kitesurfing gear in a shop! Everyone is very passionate about kitesurfing, and has very good knowlage about all products they sell. This is not your average kitesurfing store
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Dec 20, 2023
Verified review
Speed of the delivery - the package was given to the courier in the same day and arrived in just a few days in Romania.
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Dec 11, 2023
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I like the inventory and the price. I find shipping and duty to Canada a bit costly. Will shop with them again.
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Dec 13, 2023
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Customer service is perfect!
They were very helpful with my order issue and were able to propose a solution.
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Dec 11, 2023
Verified review
Friendly helpful staff with queries regarding shipping. Swift and safe delivery of my new kite. Thank you
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