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Most relevant positive review
Sep 28, 2024
Verified review
I needed to order a bottle of Champagne as an engagement gift, but left it to the last minute. I live in Connecticut and the recipients live on the Upper East Side. Not only did the representative pick up the phone rapidly, but he asked all the right questions, even helping with the gift card and had the boxed Champagne delivered within an hour. I even had to call back for a change to the note and that also was handled perfectly. This is a great vendor.
6 months after ordering a case of Bordeaux in advance of release I called only to be told it had arrived a month earlier. When I asked for it to be delivered I was told I’d have to wait until Thursday . Thursday came and went and it was deliver the following week. No one ever called to tell me it had arrived in NY.
No one ever called to tell me it wasn’t going to be delivered the following week .