carhartt.com/eu

Reviews:

Thank you for taking the time to leave a review. We are sorry to hear about your negative experience with our carrier as we strive to provide the best service possible. We appreciate your feedback and will take it into consideration as we are constantly working to improve our shipping options. We have shared your review with our Logistical team. Regards, Carhartt Europe

Thank you for taking the time to leave a review. We appreciate your feedback and are thrilled to hear that you love the quality and style of our shirt! We understand that finding the perfect fit can be tricky, we will discuss this topic again internally to see what options we have for the future. Our team strives to provide top-notch customer service, so please don't hesitate to reach out if you need assistance with sizing in the future. Regards, Carhartt Europe

Thank you for taking the time to review our Carhartt clothing webstore. Please do not hesitate to contact our customer service at customercare@carhartt.com to provide more information about your expierence. We hope to be able to amend the situation. Furthermore, we appreciate your feedback and will take it into consideration as we continuously work towards improving our services. Thank you for choosing Carhartt and we hope to see you again soon! Regards, Carhartt Europe

Thanks for taking the time to share your feedback with us. We appreciate your thoughts on our website and ordering experience. While we're sorry to hear that the trousers weren't easy to find, we want you to know that providing our customers with a great shopping experience is always at the top of our priority list. At Carhartt, we strive to provide quality apparel and accessories that are dependable, durable, and comfortable. We know how important it is for our customers to have access to stylish products that can handle even the toughest work environments. As we continue to grow and evolve, your input is invaluable in helping us move in the right direction. Thanks again for getting in touch!

Thank you for your review and for being a fan of Carhartt. We appreciate your feedback regarding the shipping costs to Malta and Cyprus. Please allow me to shed some light on the factors contributing to these higher shipping expenses. Both Malta and Cyprus, being islands situated in the Mediterranean Sea, present unique logistical challenges for shipping companies. Transporting goods to these locations involves crossing bodies of water, which inherently incurs higher costs compared to land-based transportation methods. Maritime transport, while essential, tends to be slower and more expensive. In the case of Malta and Cyprus, express shipping is often the sole viable option due to their geographical isolation. Unfortunately, the necessity for express shipping further elevates the overall shipping fees. Moreover, differences in customs procedures and regulations between European countries and Malta/Cyprus also play a significant role in driving up shipping costs. Compliance with various regulations and paperwork requirements can increase both the time and resources needed to process shipments to these destinations. If more information is needed, please do not hesitate to contact me at jengelsman@carhartt.com Regards, Julian Engelsman Senior D2C Operations Associate Carhartt Europe

Thanks for your review! We really appreciate your feedback and take it seriously. As a company, we strive to provide the best quality products to our customers, and it sounds like we didn't meet your expectations with this one. We understand your disappointment and we'll continue to work hard to ensure our products live up to our standards. Please make sure to also share this information with our customer support at customercare@carhartt.com so that we can investigate your case and reship the correct size. Thanks again for taking the time to provide us with honest feedback and our sincerest apologies for the mistake. Regards, Carhartt Europe

Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and understand your frustration regarding the discrepancy in the delivery charge. We apologize for any confusion caused by the additional cost, and we're committed to addressing your concerns. We strive to provide transparent and fair pricing to our customers, and we acknowledge that the delivery charge of 8 euros may have been an unexpected expense. We're currently reviewing our pricing structure and delivery fees to ensure that such discrepancies are minimized in the future. Regards, Carhartt Europe

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you've experienced regarding the changes in shipping costs and the delayed delivery times. We understand that fluctuations in shipping prices can be frustrating, and we want to assure you that we are constantly evaluating our shipping policies to provide the best possible service to our customers. Your concerns have been noted, and we will certainly take them into consideration as we strive to improve our processes. Regarding the slow delivery times, we apologize for any inconvenience this may have caused. We are actively working to optimize our logistics and fulfillment processes to enhance the overall speed of our deliveries. Your feedback serves as a valuable insight into areas where we can make improvements, and we appreciate your patience as we address these challenges. If there's anything specific you'd like us to look into or if you have additional details about your experience, please feel free to reach out to our customer support team at customercare@carhartt.com. We value your input and are committed to making the necessary adjustments to ensure a more positive experience for our customers. Regards, Carhartt Europe

Thank you for taking the time to provide us with your valuable feedback. We value your opinion and appreciate that you brought this issue to our attention. At Carhartt, we prioritize customer service and satisfaction above all else. We are continuously working on improving our shipping services and information so that our customers have the best possible experience and this is currently being investigated internally by our IT team. Thanks again for your review. Regards, Carhartt Europe

Thanks so much for taking the time to review Carhartt. We're glad to hear you gave our goods a 5/5 – that's definitely something we strive for. We understand you had a less than perfect experience with your delivery and customer service, and we apologize for that. At Carhartt, we take pride in providing quality workwear, superior craftmanship and the best customer service possible. We appreciate your feedback and are always looking for ways to improve our customers' experience with us, so please do not hesitate to contact us at customercare@carhartt.com to provide us with more information on what happened with the delivery of our product. Regards, Carhartt Europe